Tyro said its program of collecting, repairing and returning terminals has seen the number of terminals connected to its network return to pre-incident levels.

There are a limited number of active merchants who still remain impacted by the incident, it said.

A total of 486 merchants do not have an operational terminal. These are merchants where the company has not as yet been successful in recovering terminals for repair.

There are 1,490 merchants who have at least one fully operational terminal but still have at least one non functioning unit.

Efforts to recover and repair these remaining non-operational units continue, with an active engagement program in place seeking to coordinate collection of these terminals.

There are 643 merchants with terminal types no longer manufactured (and more than 6-years of age), the majority of which were purchased by merchants rather than rented as is Tyro’s current standard operating model.

These units are obsolete and Tyro has been encouraging these merchants to upgrade to current terminal models, it said.

In the circumstances Tyro is replacing these terminals (at a capitalised cost of around $0.5 million) on terms no less favourable to the merchants. New units are being dispatched to these merchants.