Leading chief executives do a complex job leading very large organisations and systems, 24 hours a day, seven days a week. They earn hefty rewards for doing so. Yet the swift dispatch of big four bank bosses after scandals and a royal commission, and the ignominious exits from PwC and Qantas, show how failure can be punished.
As foreshadowed by The Australian Financial Review late last week, Optus chief executive Kelly Bayer Rosmarin on Monday paid the price for losing public confidence in her handling of two big technical failures in just over a year.