Harvey Norman executive chairman Gerry Harvey says the biggest problem facing the retailer is surging costs, with better-than-expected Black Friday sales not enough to stem a slide in sales over the past five months.
Before the company’s annual meeting on Wednesday, Harvey Norman told investors that sales had fallen 7.8 per cent between July 1 and November 25, even though there had been a small improvement from a month ago when it warned that pre-tax profits halved in the September quarter.