London | So you buy stuff online, but the delivery always comes when you’re out? Well, you could pick up the parcel from a collection point; but is your nearest one a convenience store you never go to, or a bit out of the way, making it a hassle?

That’s a problem Australians have but Britons suffer much less, according to Doddle – a British outfit that creates sites for customers to pick up or return online purchases, and manages the click-and-collect transactions at those sites for the online retailers.