Boutique consultancy ThinkPlace believes it has eliminated the confusion, awkwardness and "cognitive load" of the long Zoom sessions that have become the norm amid the coronavirus outbreak.
The firm is instead using AirLabs, an inhouse set of more than 20 digital tools that includes online video conferencing, virtual whiteboards and voting, to hold workshops with large groups of clients.
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Edmund Tadros leads our coverage of the professional services sector. He is based in our Sydney newsroom. Connect with Edmund on Twitter. Email Edmund at edmundtadros@afr.com.au
