Early in 2000 Reed Hastings and his business partner, Marc Randolph, took the lift up to the 27th floor of a Dallas skyscraper and were ushered into a cavernous meeting room. Hastings recalls being “a nervous wreck”.
After months of seeking a meeting, he and Randolph had finally been summoned to the executive headquarters of Blockbuster, the video and DVD rental chain. They were supplicants at the court of a monarch.
New Statesman