Twenty-nine banks and eight insurers have amended their products’ terms and conditions, or are in the process of doing so, so they can cut off services to perpetrators of financial abuse.
Each of the major banks and the large insurers, and companies beyond financial services including Optus and AGL, are responding to the risk of their products being used for coercive control and manipulation.
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James Eyers writes on banking, finance, payments, regulation and emerging technologies. Based in Sydney, he is a former legal and investment banking editor at the AFR and has been a business journalist for more than 20 years. Email James at jeyers@afr.com.au
