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How JB Hi-Fi went from good to great

JB Hi-Fi, one of the most-shorted Australian stocks for five years, keeps delivering market-beating profits with a simple formula that resonates with customers.

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The latest JB Hi-Fi financial results cement the reputation of chief executive Richard Murray as one of the country's best retailers over the past decade.

Murray has reached the pinnacle of the cut-throat retail industry against a background of persistent attacks by short sellers, the arrival in Australia of Amazon and the collapse or slow disintegration of many other retailers.

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Tony Boyd is the former Chanticleer columnist. He has more than 35 years' experience as a finance journalist. Connect with Tony on Twitter. Email Tony at tony.boyd@afr.com

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    Original URL: https://www.afr.com/chanticleer/how-jb-hi-fi-went-from-good-to-great-20200210-p53z9z