Westpac Banking Corporation
The rewards ruse that’s catching Telstra customers off guard
Banks, telcos and social media companies could soon be held accountable for failing to protect customers, but there is a big vulnerability in our anti-scammer systems that needs a fix.
- by Nicole Pedersen-McKinnon
Latest
Updated
Executive shake-up
Westpac to shift gears on business banking, new CEO says
Incoming CEO Anthony Miller sees opportunities for growth in the agriculture, education, professional services and healthcare sectors.
- by Sumeyya Ilanbey
Westpac whistleblower ‘bullied’ after raising suspected criminal activity complaints at RAMS
A Westpac whistleblower has said she was bullied after making internal complaints about suspected criminal activity at the bank’s RAMS Home Loans mortgage broking subsidiary.
- by Sumeyya Ilanbey
Opinion
Interest rates
Banks make sneaky cash grab as deposit rates trimmed
Some would call it a margin-plumping exercise – the banks prefer to think of it as margin protection. Either way, it’s good for bank profitability.
- by Elizabeth Knight
Updated
Earnings season
Westpac quarterly profits rise to $1.8 billion, CEO flags cost-of-living pressures
Westpac’s profits climbed to $1.8 billion in the June quarter, chief executive Peter King revealed, as he noted many businesses were seeing lower demand for their goods as the cost-of-living pressure bites.
- by Sumeyya Ilanbey
Is this really my bank calling? Westpac moves to stop impersonation scams
In a bid to foil impersonators, Westpac customers will receive calls via their app that are branded, verified by Optus and show a reason for the call. But will it make a difference?
- by David King
Analysis
Debit cards
Westpac offers debit cards to eight-year-olds in youth banking push
Children as young as eight are being offered a physical debt card in an effort by Westpac to improve their financial literacy.
- by John Collett
Opinion
Bank fees
Old habits are hard to kick for banks. They’re behaving badly – again
Six years after the royal commission, there are signs of a re-emergence of poor behaviour. At the very least this looks like conduct slippage.
- by Elizabeth Knight
From mortgage checks to scam-busting: How your bank is using AI
Banking giants have plans for artificial intelligence that go much further than the often clunky chatbots used to answer customer queries.
- by Clancy Yeates
Banks not doing enough to help struggling borrowers, says ASIC
As the number of customers falling behind on their repayments rises, the watchdog says too many people in hardship are finding it hard to get help.
- by Clancy Yeates
Westpac boss predicts soft economic landing despite customer stress
Westpac boss Peter King says the economy is on track for a soft landing, even as customer stress has ticked up, and the bank posted a drop in profits.
- by Millie Muroi
Original URL: https://www.watoday.com.au/topic/wbc-1nw