New rights for travellers hit with flight delays, lost baggage
Airlines will face penalties for losing passengers’ bags or failing to provide refunds under Australia’s first aviation customer rights charter to be introduced in the New Year.
Airlines will face penalties for losing passengers’ bags or failing to provide refunds under Australia’s first aviation customer rights charter to be introduced in the New Year.
A technical issue has pushed the rollout of Wi-Fi on the embattled national carrier’s international flights into 2025.
Airports are pressing for changes to an air traffic control rule forcing long-haul international flights to divert rather than being allowed to land ahead of other services.
The government’s support for Rex now includes a secretive task force of highly paid public servants, with the sole aim of keeping the carrier going.
The airline is supercharging its capacity in the new year with what has the appearance of an aggressive bid to increase domestic market share.
An Australian company responsible for co-ordinating valuable access to Sydney airport will be replaced by a UK company owned by five British airlines.
Qantas can finally draw a line under an ugly episode in its history after agreeing to pay $120m in compensation to outsourced ground handling workers.
Federal government help for Rex is creating an ‘uneven playing field’ for other regional operators struggling to have their voice heard.
Summer holiday travel is off to a rocky start for some airline passengers after a Qantas flight spent four hours taking off and landing due to various technical issues.
Fijian authorities are awaiting toxicology reports from seven tourists hospitalised with alcohol poisoning as officials move to reassure visitors of the Pacific Island country’s safety.
Original URL: https://www.theaustralian.com.au/author/robyn-ironside