Our Team

Joseph LamAudience growth producer

Joseph Lam is an audience producer, responsible for growing readership and amplifying The Australian’s journalism across multiple platforms. Based in Sydney, he has previously been the masthead’s technology journalist, general news reporter and digital producer. Joe is from Central Queensland and joined the national daily in 2019, having trained as a combat engineer in the ADF. Follow his work on LinkedIn, Instagram and Facebook @editorialjoe

@editorialjoe

Latest

optusTechnology

Optus CEO Kelly Bayer Rosmarin addresses customers in a video. Source: Supplied.

The ‘very technical’ issue that took down a major telco

Optus CEO Kelly Bayer Rosmarin has shut down rumours an overnight upgrade took down the telco and apologised to customers affected by its outage.

Joseph Lam

national outragesTechnology

SYDNEY, AUSTRALIA: Newswire Photos- NOVEMBER 08 2023: A general view of the Optus shop in the Sydney CBD as they have an outage today throwing commuter transport and small business into chaos. Photo by: NCA Newswire /Gaye Gerard

Optus on ‘path to restoring whole network’, says CEO

Kelly Bayer Rosmarin says services are starting to come back online after 10 million customers were hit by a national mobile and internet outage.

Tricia Rivera, Megan Neil and Joseph Lam

EXPLAINERTechnology

Darkweb, darknet and hacking concept. Hacker with cellphone. Man using dark web with smartphone. Mobile phone fraud, online scam and cyber security threat. Scammer using stolen cell. AR data code.

Hack or not? Optus mobile outage explained

Millions of Optus customers could be without phone or internet for hours, as the reasons for the widespread blackout become more clear. Here’s what we know.

Jared Lynch and Joseph Lam

The ListBusiness

30/09/2019: CEO of Brighte, Katherine McConnell at her Kent Street offices in Sydney PIC: Milan Scepanovic

The family project that started a $1bn solar revolution

Brighte founder Katherine McConnell reveals how a shed solar conversion project with her kids helped build a booming national platform.

Joseph Lam

Work from homeProperty

Dom Price for SMARTdaily future of work feature.

‘Friction creates sparks’: Atlassian futurist looks to excite

The futurist at one of Australia’s most successful technology company believes that one of the reasons we still need offices and get together in person is to get things off our chest.

Joseph Lam

artificial intelligenceTechnology

SafetyCulture founder and CEO Luke Anear. Picture: Supplied

SafetyCulture’s AI push to trump outdated corporate training

A start-up founded in a Townsville garage has released what it believes is one if not the first AI tool for tradespeople and other frontline workers.

Joseph Lam

reviewGadgets

The LG Stanby Me, a portable smart monitor that doubles as a Netflix screen. Picture - Supplied

Like a hospital monitor on steroids

What has four wheels, a three-hour battery and can be rolled around your home and into the bathroom so you can watch Netflix while you bathe?

Joseph Lam

exclusiveTechnology

Heidi Health co-founders Waleed Mussa, Thomas Kelly and Yu Liu.

Medtech start-up raises $10m to help GPs

A medtech start-up founded by a doctor, a former Goldman Sachs analyst and a data scientist who used to tutor med students in a Melbourne laundromat has raised $10m.

Joseph Lam

technologyTechnology

Zoom head of ANZ Bede Hackney. Photo by Dylan Coker/The Photo Pitch

Why Zoom has become a sales coach

Zoom’s bid to stay relevant in a post-Covid world is an AI tool which brings up to speed those who are late to meetings and as well as a virtual coach for salespeople.

Joseph Lam

exclusiveTechnology

CipherStash founder and CEO Dan Draper. Picture: Supplied

Cashed up cyber start-up targets US expansion

CipherStash, which looks to encrypt a company’s data before a hacker can and try and sell access back to them, has raised funds for expansion in the US.

Joseph Lam

Original URL: https://www.theaustralian.com.au/author/joseph-lam/page/43