Ombudsman slams Optus compensation claim
The claim by Optus that compensation would be just $2 for most firms affected by Wednesday’s outage has been rejected as a ‘shabby’ response by the small business ombudsman.
Our Team
Latest
Optus’ $547m contracts that could face the axe
Optus has been awarded over half a billion dollars worth of government contracts since 2020, but now runs the risk of losing some of its largest customers.
This is why Optus couldn’t use emergency network sharing
Optus says that emergency mobile roaming which would have allowed the its customers to piggy back off of other networks is not yet feasible.
Optus boss defends ‘clown show’, reveals outage cause
The Optus chief says a fault caused a cascading failure across its networks that sparked chaos across the economy.
The small town man who became a green energy believer
The director of RE-Alliance Andrew Bray says industry and government don’t fully appreciate how much they are asking of regional Australians in renewable energy zones.
Optus offers compo as cause of chaos revealed
A ‘network event’ triggered a ‘cascading failure’ across Optus networks, taking more than one third of the nation offline on Wednesday, with the Telco offering customers 200GB of extra data in compensation.
Communication failure as Optus opts out, no refunds
Optus is at risk of fines, compensation claims and the loss of lucrative government contracts after a ‘network engineering issue’ plunged up to 10 million customers into a 12-hour communications blackout.
Rivals set to cash in on Optus failure
It could take Optus two years to rehabilitate its already tarnished reputation, industry experts say, while its bottom line will take a hit from compensation claims and falling market share.
Angry customers say it’s time to move on
Optus customers across the country say it’s time to move on, with many reporting their relationship with the telco was already hanging by a thread.
Feeling stiff? Give yourself a punch with this
This almost pocket-sized massage gun packs one hell of a punch. But does it actually make you feel any better?
Original URL: https://www.theaustralian.com.au/author/joseph-lam/page/42