Our Team

Joseph LamAudience growth producer

Joseph Lam is an audience producer, responsible for growing readership and amplifying The Australian’s journalism across multiple platforms. Based in Sydney, he has previously been the masthead’s technology journalist, general news reporter and digital producer. Joe is from Central Queensland and joined the national daily in 2019, having trained as a combat engineer in the ADF. Follow his work on LinkedIn, Instagram and Facebook @editorialjoe

@editorialjoe

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exclusiveBusiness

Andrew and Richard Branson, the founders of telco and internet provide More and Tangerine. Picture : CARMEN ZAMMIT

CommBank increases stake in ‘virtual’ telco More

CBA has increased its stake in virtual telco More which has more than trebled its customer base since signing a deal with the bank in 2021.

Joseph Lam

artificial intelligenceTechnology

Digital background depicting innovative technologies in (AI) artificial systems, neural interfaces and internet machine learning technology generic.

Superhero powers up its AI-generated offerings

An Australian share-trading platform is using AI to digest company reports and churn out single paragraph summaries. Here’s why they think it’ll make a difference.

Joseph Lam

exclusiveTechnology

SYDNEY, AUSTRALIA - NOVEMBER 21: Pedestrians walk past an Optus store in the CBD on November 21, 2023 in Sydney, Australia. Optus' CEO Kelly Bayer Rosmarin stepped down on Monday after an extended outage last week caused millions of Australians to be disconnected from the network, with no access to emergency numbers for hours. The outage followed a hack that saw millions of customers' data shared online last year. (Photo by Lisa Maree Williams/Getty Images)

Optus fights back against new post-outage scam

A second major scam targeting outage-hit Optus customers has begun to circulate but the telco has fired back, blocking the site and demanding the hosting site remove the fraudulent page.

Joseph Lam

TechnologyTechnology

Illumio head of industry solutions Raghu Nandakumara

Get your head out of the clouds, security breaches ‘inevitable’

Breaches of cloud-stored data on average cost a business $4.9m, and more than 60 per cent of Australians believe security is lacking, the results of a global survey have found.

Joseph Lam

start-upsTechnology

Mining, decarbonisation and learning land $8m

A mining start-up based in Perth, a decarbonisation start-up and a tech learning platform which has built a three-week pathway to a $100,000 salary, have all raised new capital.

Joseph Lam

reviewsGadgets

The mesh Wi-Fi system that could save you in an outage

This mesh Wi-Fi router can blast a mobile hotspot from your phone around the house as back-up internet service in case of an outage.

Joseph Lam

resultsTechnology

Brisbane tech giant TechnologyOne is hosting more than a thousand staff from its global and Australian offices. Pictured are Technologyone CEO Ed Chung. Fortitude Valley Friday 20th October 2023 David Clark

TechOne’s $500m revenue goal ‘locked and loaded’

The boss of Queensland tech giant TechOne says the company is on track to smash its revenue goals a year earlier than planned, and is now eyeing $1bn in recurring revenue by 2030.

Joseph Lam

TelcosTechnology

Nation wide Optus outage and how is affecting locals - Brisbane CBD Wednesday 8th November 2023 Picture David Clark

Telstra defends its systems on Optus triple-0 fails

Telstra says its emergency service systems, meant to connect Optus customers to triple-0 during the outage, was working raising questions on why 228 calls didn’t go through.

Joseph Lam

telecommunicationsTechnology

CANBERRA, AUSTRALIA, NewsWire Photos. NOVEMBER 17, 2023: Optus CEO Kelly Bayer Rosmarin appears before Senate inquiry following the November 8 outage, at Parliament House in Canberra. Picture: NCA NewsWire / Martin Ollman

CEO’s departure ‘will help Optus move forward’

Telecommunications experts say Optus boss Kelly Bayer Rosmarin’s exit was a necessary and positive step in helping the company rebuild its reputation.

Joseph Lam

telecommunicationsTechnology

A (very chaotic) day in the life of a telco chief executive

The Optus boss learned of the telco’s national outage only about three hours afterward, and of the full impact an hour after Optus had issued its first statement.

Joseph Lam and Jared Lynch

Original URL: https://www.theaustralian.com.au/author/joseph-lam/page/40