New South Wales woman stranded in Thailand after fall leaves her ‘bleeding from her ears’ and in coma

An Australian businesswoman has been unconscious in a Thai hospital for 11 days after a horror fall as the medical bill stacks up. Warning: Graphic content

An Australian businesswoman is in a coma in Thailand after falling and hitting her head while holidaying.

Her family has been forced to desperately raise funds to cover her extensive treatment and medevac her home after the travel insurance company cited bar tabs and CCTV footage to prove she was allegedly drunk, voiding her coverage.

According to the family of Singleton’s Kylee Enwright, Medical bills have surpassed $50,000 and are on the rise by over $5000 each day, with a flight home in her condition expected to cost upwards of $200,000.

Kylee Enwright remains in a coma in a Phuket Hospital.

Ms Enwright’s family is now turning to other Australians for help.

Shocking footage of the May 28 fall shows Ms Enwright, 48, falling face first from a patio onto a footpath after appearing to misjudge her step.

It was Ms Enwright’s first day of a fortnight-long Phuket holiday with her husband Paul.

The pair run a pest management business in the Hunter Valley together.

Kylee Enwright’s horror fall was captured on video.

Eleven days after the fall, Ms Enwright has yet to regain full consciousness.

Speaking to The Newcastle News, Paul Enwright revealed he didn’t know about the alcohol clause in their Cover-More travel insurance.

He told the publication that the insurer and its investigators swiftly secured footage from around the time of the accident and even the pair’s bar tab for nine Long Island iced teas that had been ordered to their room number.

Mr Enwright believes they used this to determine Ms Enwright could have had a blood-alcohol level of 0.35, although no blood tests were taken from Ms Enwright when she was admitted to the hospital.

Cover-More’s product disclosure statement suggests that a blood alcohol concentration reading of 0.19 or more can void an insurance claim.

Cover-More, Kylee Enwright’s travel insurer, has denied her claim. Picture: Supplied.

“We had just got here. We have had a rough few years with the pandemic and our business and were here to enjoy ourselves,” Mr Enwright told The Newcastle News.

“Yes, we had a few drinks when the pool bar opened. We were about to go and get changed and head out for dinner when Kylee said she needed to go to the toilet.”

According to her husband, Ms Enwright was “knocked instantly unconscious”, and was bleeding from her head an ears.

After her fall, Mr Enwright was rushed to a small hospital nearby before eventually being admitted to a larger hospital in Phuket.

Mr Enwright claims he was asked to pay $A21,532 upfront for an emergency six-hour-long brain operation though he could only muster $A12,922 of that.

The surgery went ahead, and doctors attempted to bring Ms Enwright out of her coma a few days later, but she has not regained consciousness.

Mr Enwright says the Australian consulate has been unable to help him, and aviation companies are quoting upwards of $200,000 for a medevac.

Back home, hundreds of donors have raised $70,000 for Kylee Enwright. Picture: Supplied.

“I just want to get her back to Australia. I don’t care where in Australia, just as long as Kylee is being treated in our health system,” Mr Enwright.

“I don’t know where to run or what to do.

“We have been to Thailand many times but we obviously didn’t know the system – you take out travel insurance thinking you are covered whatever happens overseas.

“But that is not the case.”

In a glimpse of financial relief, a GoFundMe page set up for Ms Enwright’s return to Australia has raised $70,000 – which will likely keep the medical costs incurred in Thailand at bay.

“I and my family will be forever in debt to your generosity,” he told the hundreds of generous donors.

Kylee and Paul Enwright were hoping to relax in Thailand after a ‘rough few years’ navigating their pest management business through the pandemic. Picture: Supplied

While refusing to comment on specifics of the case, Cover-More told The Newcastle News its claims process is “fair and reasonable”.

“We gave Kylee’s husband, Paul, a detailed and transparent explanation for declining this claim,” it said.

“This is a sad case, and we will continue to offer Paul and Kylee and their families all the non-financial assistance Cover-More can.

“This includes help with arranging repatriation to Australia, assisting with hospital admissions and a ground ambulance in Australia, travel arrangements and making appointments with local medical practitioners overseas or in Australia.”