‘Our children will not return’: Families outraged at measly payout after five killed in Bali resort lift

Security cameras have captured the chilling moment five people plummeted 100m down an embankment at a Bali resort after a lift cable snapped.

Surveillance footage has captured the final seconds before a lift at a Balinese resort carrying five workers plunged down a ravine after a cable snapped.

The horrific incident happened on Friday at the Ayuterra Resort in the popular tourist town of Ubud, an area known for its terraced rice fields and tropical jungles.

It’s believed the lift fell about 100m before it crashed on the ground.

Two men and three women died in the crash and have been identified as Sang Putu Bayu Adi Krisna, 19, Kadek Yanti Pradewi, 19, Ni Luh Supernigsih, 20, I Wayan Aries Setiawan, 23, and Kadek Hardiyanti, 24.

Video footage shared widely on social media after the tragedy showed the employees getting into the elevator before it began travelling up the incline. Seconds later it rapidly slid down the track.

Surveillance footage showed the hotel employees entering the lift. Picture: TikTok

It was then seen rapidly falling after the cable appeared to snap. Picture: TikTok

Subsequent footage showed the carriage falling through the ceiling of another level. Picture: TikTok

Subsequent video shows the carriage crashing through the ceiling of a lower level.

The resort’s chef, Ketut Suwiartham, told Balinese media that he heard shouts and a large crash around the time of the incident.

In the days after the fatal accident, Bali Regional Police have continued their investigation of the crash, including whether the accident occurred as a result of criminal negligence.

Bali Police’s public relations head, Jansen Avitus Panjaitan said the lift was only operating with “one sling rope,” and confirmed the lift did not have an emergency brake.

“Regarding this incident, we will ascertain whether apart from being in accordance with the SOP (standard operating procedures), whether there was an element of negligence in this incident,” he said.

Five people have died after a cable carrying a glass lift at the Ayuterra Resort in Bali snapped. Picture: X / misterdetektif

Families given compensation, on condition

According to local media, families have been given between IDR158.2m ($16,308) and IDR166.1m ($17,122) from social security program BPJS Ketenagakerjaan, and about IDR 40m ($4112) from the resort owners to cover cremation rituals and on compassionate grounds.

However, the added support from Ayuterra Resort meant families would not be able to launch legal action against the company.

The uncle of Mr Hardiyanti, Nyoman Suarila told local publication Kumparan, that he accepted the terms.

“Even if we sue, our children will not return,” he said.

“But we believe in karma. If the company is wrong, then it will get it. That’s our principle.

“If the incident that caused my nephew’s death was the fault of a technician or something, it must be processed according to applicable law.”

A cable supporting the glass elevator plunging down a ravine. Picture: Google Maps

Resort owner, Linggawati Utomo offered condolences to the families of the victims.

“All costs for funeral rites and burial will be borne by us. We will also give the families some compensation,” she said.

A legal representative for Ayuterra Resort, I Nyoman Wirajaya confirmed the families had accepted the terms.