Delta flight attendant lashes out at couple, but viewers side with staffer

A passenger has accused a flight attendant of telling his wife she had a “stupid face” after the couple tried using a first class overhead locker.

Yaron Steinbuch – New York Post

3 min read

February 8, 2023 - 7:37AM

A passenger has accused a flight attendant of telling his wife she had a “stupid face” after the couple tried using a first-class overhead bin.

A passenger on a Delta flight from Orlando to New York accused a flight attendant of telling his wife she had a “stupid face” after the couple tried using a first class overhead compartment.

Thomas Todd took to Twitter to complain about the incident aboard Flight 1260, saying he and his wife were kicked off the plane before it took off for LaGuardia, New York, the NY Post reports.

“This out of control flight attendant verbally assaulted, threatened us, and had us wrongly removed from our flight back in November,” he wrote in a January 30 post that has since gone viral.

The confrontation began after the couple reportedly placed their items in the first-class overhead compartment because those in their section were full.

Mr Todd shared a video he took of the flight attendant after the alleged confrontation.

Thomas Todd, a passenger aboard a Delta flight from Orlando to New York City, accused a flight attendant of telling his wife she had a “stupid face” after a confrontation about overhead bins. Picture: Twitter/TTTwitty74

“I have you on video saying my wife has a stupid face,” he is heard saying.

“I don’t care,” the crew member replies. “Don’t do it, because I will turn this plane back and get you off … don’t press my buttons.”

The flight attendant adds: “You’re being rude. Rude, since the moment at the back.”

Mr Todd told online publication View From The Wing that a safety video was about to start when the flight attendant told him he “might learn something” by watching her.

“I pointed out that I was indeed watching the TV in front of me to the left,” he said.

“So then she looks at Jen and says, ‘Don’t look at me with that stupid face.’ Jen looks at her and ask her what she just said and then the lady says that she is from the Bronx and you don’t want this,” Mr Todd told the outlet.

Todd posted video of the flight attendant, who is seen before he and his wife were removed from the plane. Picture: Twitter/TTTwitty

“The only thing Jen was doing is smiling. So at this point I started to video her. … [She] informed us we would be kicked off the plane and that I was not allowed to video her,” he said.

Mr Todd said they eventually returned to the gate, where several people removed them from the flight because the crew member felt “unsafe”.

He said on Twitter that Delta asked him to remove his posts “so they could take care of us,” but complained that he has been waiting since November for compensation.

“We did everything they ask and all we got in return is, ‘We appreciate your patience,’ and them dragging their feet. @Delta it’s time to do the right thing!” he wrote.

The flight attendant allegedly accused the couple of being rude from the moment they boarded. Picture: Twitter/@TTTwitty74

The couple was rebooked on another flight and upgraded to first class, according to View From the Wing.

A Delta spokesperson told the outlet: “We apologise for the delay in travel for all customers on flight 1260 from Orlando to LaGuardia on November 7, 2022, after the flight crew made the decision to deplane some customers shortly after departure.

The bins in first class have signs indicating that they are reserved for passengers in that section. Picture: Delta

“Those customers were rebooked on another Delta flight and we’ve been in contact with this party [with] further apologies and compensation,” the spokesperson added.

Footage of the crew member allegedly insulting Jen Todd was not seen online.

Several Twitter users sided with the flight attendant, suggesting Mr Todd was hiding something.

“I bet you anything that there’s more to the story, leading up to their boarding, complaining about no overhead bins,” one user wrote.

“I bet you they knew what they were doing and they filmed it at the precise moment that they knew they would get a response out of the flight attendant,” another said.