Big test coming for the NBN
The network is facing unprecedented demand as more Australians need to access online from home amid the coronavirus outbreak.
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Telstra, Optus offer free data during pandemic
Working from home this week? Telstra and Optus are offering free mobile and broadband data to help keep customers connected to the office.
Telstra to stop selling fastest NBN plans
Telstra has moved to stop selling the fastest NBN plan to all but a few customers because the infrastructure can’t deliver the speeds you are paying for.
Worst NBN connections revealed
More than 10 per cent of NBN customers aren’t getting the speeds they’re paying for, and there’s one type of connection you don’t want.
Problem facing future of the NBN
With less than six months until the rollout is finished, the NBN’s future is facing new competitors that could leave its technology behind.
Net price map’s surprising result
We all wish our internet bills were cheaper, but according to a global comparison, the cheapest connection could come at a hefty price.
Suburbs turning their backs on the NBN
The NBN was still only an idea when Patrick Cheah moved into his home. A decade later he still can’t connect. But he’s no longer waiting.
Is 5G better than the NBN?
It’s been described as an NBN killer but is the rollout of the 5G technology really the game-changer some believe it is?
The home broadband plan faster than NBN
Complaints about internet services are at a record high, but now one telco has a plan to solve one of the most common annoyances.
Telco’s $6.4 million email mistake
Almost 140,000 customers were “mistakenly” sent a message about their internet being disconnected. And it’s turned out to be a costly error.
The worst times to use the NBN
Australians are consuming more data than ever before and NBN Co has revealed the network’s busiest times of the week.
NBN to get cheaper, just not for you
NBN Co has announced structural changes that should make internet services cheaper, but don’t hold your breath for a discount.
‘Absolute BS’: Blow-up over the NBN
One of the chief architects of the NBN has bluntly rejected one of the most persistent criticisms of the network, labelling it “absolute BS”.
Infuriating texts costing us millions
The consumer action network who stick up for phone and internet customers claim missed NBN appointments cost us millions every year.
Australia’s fastest internet revealed
It might not feel like it, but Australia’s internet appears to show signs of getting better as a new provider is crowned the fastest.
Lack of variety behind NBN rip-off
In the eyes of Australia’s telcos there are only two customers: those who don’t download anything from the internet and those who download all of it.
We didn’t need the NBN: Telstra boss
The chairman of Telstra says the internet in Australia would be faster and cheaper if the $50 billion NBN had never been built.
NBN smacked down over price differences
The consumer watchdog isn’t happy with NBN Co after it was accused of playing favourites in the way it charges its prices.
Crackdown to fix biggest NBN annoyance
Australia’s consumer watchdog is getting tough on the NBN, and it means you’ll likely get better service and more money in your pocket.
NBN announces lower prices, faster speeds
The National Broadband Network has killed off its highly criticised “Netflix tax” proposal, and is instead focused on luring new customers.
$3800 saving from the NBN we never got
Remember when we were told we’d save $3800 a year by 2020 thanks to the NBN? Things didn’t quite work out the way a 2013 report expected.
NBN warning: ‘We’re going to fall off a cliff’
Despite spending $51 billion on the NBN, Australia is now 60th in the world for broadband speeds, and one expert is warning it will likely get worse.
Australia has most expensive broadband
Australia has been ranked last out of 36 developed nations when it comes to broadband affordability, according to a new report.
NBN caught out over Netflix excuse
NBN has blamed annoyingly slow internet speeds and dropouts on the rise of Netflix. But there is just one problem with that claim.
16,000 Dodo customers to receive refunds
Internet provider Dodo has agreed to hand back $360,000 to 16,000 of its customers after it slugged them with excessive data charges.
Aussies could be hit with a Netflix tax
There are fears the cost of streaming could go up if a new tax is brought in, making “Australia even more the laughing stock of the planet”.
NBN problem that won’t go away
The latest data shows some NBN users are getting a raw deal on internet speeds, particularly if they have a certain type of connection.
Australia slips further in internet ranking
Australian broadband speeds are improving, but we are still being put to shame by the likes of Kazakhstan and Barbados.
Watchdog wants cheaper NBN plans
In switching to the NBN, some consumers will be left worse off by paying more and getting less, the consumer watchdog has warned.
NBN’s product plan to boost uptake
The nation’s massive broadband project was based on one big assumption — but there’s one thing that could hold it back.
Move would usher in cheap broadband
A major change in how the National Broadband Network is managed could pave the way for cheaper home internet prices under a new government.
Internet customers furious after being dumped
Customers who signed up for a home internet connection with a small provider have been left high and dry after it decided to ditch its NBN services.
This invention could kill the NBN
YEARS before its completion, the NBN could be superseded by a widely available new technology on the cusp of launching.
Australia’s most complained about telco
ONE telco has fallen out of favour with Australians after a staggering 35 per cent increase in customer complaints over the past year.
Customers can expect NBN refunds
AUSTRALIANS left frustrated by faulty connections and missed appointments relating to the NBN rollout can soon expect to get some money back.
Vodafone starts broadband price war
THE arrival of the NBN means there are more broadband options for customers — and now the competition is red hot.
Best internet speeds revealed
A NEW report has been labelled “mainly pleasing” and “encouraging” but the data shows some customers are still getting a raw deal.
New report spells crushing blow for NBN
IT’S all going from bad to worse for the NBN, with a new report suggesting the internet provider could be in serious trouble.
Fed up residents fight back against NBN
THE NBN was supposed to bridge the digital divide among Australians, but the residents of this town say it’s made it worse.
Bad NBN plan could cost you hundreds
NEW analysis has identified some of the best NBN providers and choosing the right plan could save consumers up to $736 a year.
NBN gets much needed boost
CHANGES made to NBN wholesale prices have continued to provide a much-needed boost for the network — and its good news for end users.
NBN so bad, users want old internet back
IT WAS supposed to be faster, cheaper and better all round. But more than a third of Aussies who switched to NBN would ditch it if they could.
NBN’s surprising excuse for congestion
THE NBN has a solution to fix wireless congestion, but it’s bad news for one particular group of internet users.
NBN boss: ‘We killed it’
EARLIER this year, NBN told Parliament that 300,000 customers on fixed wireless would be able to get to speeds of 100mbps. It has now quietly walked that back.
NBN ‘kills’ plans for 100mbps to homes
AUSTRALIANS won’t be able to get speeds of 100 megabits per second under the National Broadband Network’s fixed wireless product.
Optus slashes jobs as Virgin brand axed
JUST hours after being hit with a $1.5 million fine for misleading customers, Optus announces it is slashing 200 jobs and closing 36 stores nationwide.
ACCC force Optus to pay $1.5m
THE ACCC has ordered Optus to pay $1.5 million in penalties for pressuring customers to move to the NBN sooner than required.
More bad news for NBN users
WHILE the NBN is celebrating more Australian homes connecting to higher-speed plans, it also shared some bad news for customers.
NBN’s much needed boost
IN A much-needed boost to the national broadband wholesaler, customer behaviour is changing and it’s good news for everyone’s internet performance.
NBN spruiks network’s big plus
WHILE the National Broadband Network has copped a staggering number of complaints, its boss is talking up one the network’s hidden benefits.
What the NBN didn’t tell you
A DAY after the NBN released a report boasting about its performance, the complaints the network is copping from customers have left egg on its face.
Reason for massive shift in NBN
FRESH data shows the number of Aussies taking up high speeds on the NBN has doubled — and there are new pricing options on the way.
NBN upgrade everyone was waiting for
AFTER being forced to freeze parts of the rollout to upgrade faulty and unreliable older networks, the NBN has made some changes.
NBN boss announces resignation
NATIONAL Broadband Network chief Bill Morrow is stepping down, despite Australia’s most expensive infrastructure project still being two years away from completion.
Huge ‘shift’ in Australia’s telco wars
THE NBN is pulling back the curtain for customers while Optus has fired a major shot in the telco wars by briefly offering generous plans for mobile customers.
Apple plans to go big on next iPhone
AFTER somewhat disappointing iPhone X sales, Apple reportedly has big plans for its next version of the flagship device.
NBN to become irrelevant in cities
THE NBN could soon prove to be irrelevant in Australia’s major cities. In fact it already has in some parts of the country, says a leading expert.
Australia’s NBN limbo just got worse
THERE’S still no word on when millions of Australians will be able to connect to the NBN in a delay that could cost the project an extra $450 million.
Good news about your NBN
A VAST majority of NBN customers have been opting for the cheaper, lower-speed plans — but a change in that trend spells good news for the network.
Your NBN could get much cheaper
NBN customers have long complained about paying high prices for modest internet speeds, but a few factors give the impression that is about to change.
Government slaps down calls for fibre
DESPITE a chorus of technologists calling for more fibre, the government is sticking to its guns on the NBN rollout.
NBN silver bullet government won’t touch
THERE are growing calls for a major change in the way the NBN is valued to ease the country’s internet woes but the government remains defiant.
Can you spot the NBN fail?
THIS ad was designed to promote the NBN but failed big time. Can you notice why the internet has been shredding the government-owned corporation?
Your internet might get switched off
ALMOST 100,000 homes and businesses risk having their internet disconnected next month unless they make a crucial change in time.
Death knell for Aussie payphones
AS SUBSIDIES to keep them operating across the country are wound up early, is this the beginning of the end for the Aussie payphone?
The service worse than NBN
MARK Roberts moved into a new home last year that has the best broadband connection possible but he’s lucky to get 5Mbps.
State’s answer to country’s NBN crisis
AFTER thousands of NBN complaints, the northern state might have finally figured out a solution to the problem-plagued network.
Optus to face court on internet threat
OPTUS is being taken to court after it allegedly threatened to cut off the internet to more than 20,000 NBN customers before being legally allowed to do it.
Big change coming to NBN pricing
AFTER a barrage of complaints, NBN Co. has finally announced a new pricing structure designed to give you faster broadband speeds and no congestion.
NBN cuts costs to save reputation
THE PRICE of high-speed broadband will drop next year as the much-maligned National Broadband Network tries to boost its appeal.
Optus ‘misled’ 8700 NBN users
ANOTHER internet provider has been caught charging customers for NBN download speeds they can’t possibly receive.
The NBN effect for real estate
A NEW topic is topping the list of concerns for house hunters as broadband conscious buyers hunt out the best access technology.
NBN outage hits Optus internet users
A MAJOR NBN outage struck Optus internet customers across the country overnight, just the latest in a series of setbacks to befall the network.
More delays for NBN customers
EXPECTING to get access to the NBN imminently? You might have to be patient as the company halts connections which rely on old pay TV networks.
NBN boss: ‘We’re not the police’
AS NBN customers grow increasingly frustrated about the opaque information available on speeds, the NBN boss has thrown fuel on the fire.
NBN may reveal secret speeds
SECRET estimates revealing realistic download speeds from the NBN could be published as the rollout continues to anger Australians.
Truth about the NBN rollout
THE world’s biggest broadband providers have weighed in on Australia’s NBN plan, with some calling the original concept too costly and time consuming.
Your NBN might be about to improve
INTERNET speeds are set to increase in the wake of a consumer watchdog investigation into why the NBN is slower than promised for many telco customers.
Expect even more NBN refunds
THE country’s consumer watchdog has put internet service providers on notice, saying NBN customers should expect refund offers in the near future.
42,000 NBN customers to get refund
TELSTRA will refund customers for sluggish NBN speeds after an investigation by the consumer watchdog, who has warned it is an ‘industry problem’.
Original URL: https://www.news.com.au/technology/online/internet/page/25