NBN demand surges in pandemic
The national broadband network has released figures showing the huge surge in traffic as more people work and stay at home.
Internet
NBN announces $150m assistance
NBN will soon give $150 million to telcos to help them support struggling customers, including low-income families who can’t access the increasingly vital utility at home.
How to fix your home internet
With a huge surge in people working from home we all want the best internet we can get. Here’s a few things you can do to stay connected.
Fix for annoying home office problems
Even if you’d thought about working from home, you were probably unprepared for the new reality but there are ways to make it easier.
Calls for free NBN as traffic spikes
There are calls for some struggling households to get free NBN access as internet becomes an even more vital utility, and one app in particular has seen a huge spike in traffic.
Why you’re having delays with Telstra
It may have just cut 6900 workers but Telstra now wants 1000 others to help cope with complaints surging as the coronavirus pandemic places extra pressure on the country’s biggest telco.
Price relief urged for ‘vital utility’
The government has evidently decided now is the time to be talking up the national broadband network despite fears it can’t cope with increased demand and is becoming increasingly unaffordable.
Telstra boss’ warning on internet use
Telstra CEO Andy Penn has warned we may need to ration internet and fix our own connection problems.
Big test coming for the NBN
The network is facing unprecedented demand as more Australians need to access online from home amid the coronavirus outbreak.
Telstra, Optus offer free data during pandemic
Working from home this week? Telstra and Optus are offering free mobile and broadband data to help keep customers connected to the office.
Telstra to stop selling fastest NBN plans
Telstra has moved to stop selling the fastest NBN plan to all but a few customers because the infrastructure can’t deliver the speeds you are paying for.
Worst NBN connections revealed
More than 10 per cent of NBN customers aren’t getting the speeds they’re paying for, and there’s one type of connection you don’t want.
Problem facing future of the NBN
With less than six months until the rollout is finished, the NBN’s future is facing new competitors that could leave its technology behind.
Net price map’s surprising result
We all wish our internet bills were cheaper, but according to a global comparison, the cheapest connection could come at a hefty price.
Suburbs turning their backs on the NBN
The NBN was still only an idea when Patrick Cheah moved into his home. A decade later he still can’t connect. But he’s no longer waiting.
Is 5G better than the NBN?
It’s been described as an NBN killer but is the rollout of the 5G technology really the game-changer some believe it is?
The home broadband plan faster than NBN
Complaints about internet services are at a record high, but now one telco has a plan to solve one of the most common annoyances.
Telco’s $6.4 million email mistake
Almost 140,000 customers were “mistakenly” sent a message about their internet being disconnected. And it’s turned out to be a costly error.
The worst times to use the NBN
Australians are consuming more data than ever before and NBN Co has revealed the network’s busiest times of the week.
NBN to get cheaper, just not for you
NBN Co has announced structural changes that should make internet services cheaper, but don’t hold your breath for a discount.
‘Absolute BS’: Blow-up over the NBN
One of the chief architects of the NBN has bluntly rejected one of the most persistent criticisms of the network, labelling it “absolute BS”.
Infuriating texts costing us millions
The consumer action network who stick up for phone and internet customers claim missed NBN appointments cost us millions every year.
Australia’s fastest internet revealed
It might not feel like it, but Australia’s internet appears to show signs of getting better as a new provider is crowned the fastest.
Lack of variety behind NBN rip-off
In the eyes of Australia’s telcos there are only two customers: those who don’t download anything from the internet and those who download all of it.
We didn’t need the NBN: Telstra boss
The chairman of Telstra says the internet in Australia would be faster and cheaper if the $50 billion NBN had never been built.
NBN smacked down over price differences
The consumer watchdog isn’t happy with NBN Co after it was accused of playing favourites in the way it charges its prices.
Crackdown to fix biggest NBN annoyance
Australia’s consumer watchdog is getting tough on the NBN, and it means you’ll likely get better service and more money in your pocket.
NBN announces lower prices, faster speeds
The National Broadband Network has killed off its highly criticised “Netflix tax” proposal, and is instead focused on luring new customers.
$3800 saving from the NBN we never got
Remember when we were told we’d save $3800 a year by 2020 thanks to the NBN? Things didn’t quite work out the way a 2013 report expected.
NBN warning: ‘We’re going to fall off a cliff’
Despite spending $51 billion on the NBN, Australia is now 60th in the world for broadband speeds, and one expert is warning it will likely get worse.
Original URL: https://www.news.com.au/technology/online/internet/page/26