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Officeworks power bank recalled over fire concerns and burn risk

Product Safety Australia is recalling the popular tech item over concerns the battery could overheat and catch fire.

Anyone using the power bank should stop doing so immediately, and return it to their nearest Officeworks store for a full refund. Picture: NCA NewsWire / Flavio Brancaleone
Anyone using the power bank should stop doing so immediately, and return it to their nearest Officeworks store for a full refund. Picture: NCA NewsWire / Flavio Brancaleone

A power bank sold at Officeworks stores across Australia is being recalled over concerns it could catch fire.

Product Safety Australia, the arm of the Australian Competition and Consumer Commission (ACCC) that deals with product recalls, issued the recall notice on Tuesday.

It concerns the Comsol 10000mAh 20W USB-A & USB-C magnetic wireless power bank which is compatible with Apple’s MagSafe cases for iPhone 12, 13, and 14 models.

The recall concerns the Comsol Pty Ltd 10000mAh 20W USB-A & USB-C magnetic wireless power bank. Picture: ACCC
The recall concerns the Comsol Pty Ltd 10000mAh 20W USB-A & USB-C magnetic wireless power bank. Picture: ACCC
Product Safety Australia says the device could short circuit, overheat, and catch fire. Picture: ACCC
Product Safety Australia says the device could short circuit, overheat, and catch fire. Picture: ACCC

“The power bank may short circuit, overheat and catch fire,” the ACCC’s recall notice said.

“There is a risk of a serious burn injury and/or property damage if the battery overheats and catches fire.”

Anyone using the power bank should stop doing so immediately, and return it to their nearest Officeworks store for a full refund.

Anyone using the power bank should stop doing so immediately, and return it to their nearest Officeworks store for a full refund. Picture: NCA NewsWire / Flavio Brancaleone
Anyone using the power bank should stop doing so immediately, and return it to their nearest Officeworks store for a full refund. Picture: NCA NewsWire / Flavio Brancaleone

It affects the Comsol power banks with Comsol part code WMPB10A printed on the product and package, or Officeworks part code COWMPB10A present on the receipt or invoice.

They were sold nationally and online between March 7 and August 18 this year.

For further information, contact Comsol Customer Service by phone on 1800 266 765 or (02) 9352 0000, or email support@comsol.com.au.

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Original URL: https://www.news.com.au/technology/gadgets/officeworks-power-bank-recalled-over-fire-concerns-and-burn-risk/news-story/808366c460a0f5bb4dc210afc309c4aa