Check your bank account for mysterious $8.19 charge

The Commonwealth Bank has issued a warning to thousands of Australian customers to watch out for a rogue outgoing payment.

The Commonwealth Bank has issued a warning to its thousands of customers to watch out for a rogue outgoing payment of just over $8.

On social media, Commbank customers have reported strange transactions of $8.00, $8.13, $8.17, $8.18 and $8.19 going towards US streaming site Shudder, despite never having heard of the website.

Over the weekend, a number of CBA customers left bad reviews for the horror movie streaming platform Shudder, after spotting the bizarre transaction.

The Commonwealth bank confirmed to news.com.au that they had detected an issue with Shudder and were declining some transactions.

“We encourage any customer that notices unusual activity on their account to contact us immediately,” a bank spokesman said.

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Commbank is warning its customers to watch out for a transaction of around $8.00. Picture: William West / AFP

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If you have seen such a transaction in your history, it could indicate your bank account is compromised.

CBA said customers would be repaid the lost money.

“We offer our customers the benefit from our 100 per cent guarantee against online fraud where they are not at fault,” a spokesman said.

“Where there is fraudulent activity, our process is to fully reimburse our customers as quickly as possible to minimise inconvenience.

“If a customer notices an unusual transaction on their account, they should contact us on 13 2221 immediately.”

Shudder is a legitimate streaming service operated by AMC, a New York-based entertainment company.

Its website advises people to “please contact us immediately” if they don’t recognise an outgoing charge to Shudder.

“We take fraud, identity theft, and other unauthorised access very seriously,” Shudder said.

“We can immediately cancel the account so that no further charges are billed to your card.

“We ask that you refrain from processing a dispute with your bank/credit card company as we can, in many cases, work directly with you to resolve the issue.

“Please send us a note using our contact form and include ‘SUSPICIOUS ACTIVITY’ in your note to us.”

A scamming operation is believed to have got ahold of details and spent other people’s money on Shudder.

Customers questioned how the scammer had got hold of their details.

“I’ve never even heard of this company & I got charged $8.19 out of my cba account. had to cancel my card & lodge dispute,” wrote one person in Shudder’s reviews.

Many pointed out the card that had been compromised had never been used.

“So last week I received an unauthorised charge on one of my cards for $8.16 from a company called Shudder, apparently a horror show streaming service,” wrote one person.

“I quickly called CBA and flagged the issue, they cancelled the card and have lodged a dispute.

“The strange thing is, this particular card has never been used as I just use the account for savings, the card sits in my drawer so the details are not online.”

Another added: “I had a charge of $8.18 from this mob. I never use the debit card linked to this account.”