Best By Charlotte coupons and discount codes in Australia 2024

Now’s your chance to shop the jewellery brand celebrities like Miranda Kerr, Rosie Huntington-Whiteley and Georgia Fowler are obsessed with — all while saving hundreds. 

By Charlotte is offering deals on their signature dainty gold and pearl infused pieces. Image: Instagram/@bycharlotte_

When it comes to investing in elegant and timeless jewellery suitable for any occasion, By Charlotte is the first brand that comes to mind.

The Australian label has become the sought-after destination for sophistication in accessories - including necklaces, bracelets, rings and earrings - with a focus on quality, craftsmanship and unique designs. With a user-friendly website, commitment to sustainability and affordable prices (including regular sales and discount codes across the range), it’s obvious why thousands of people around the world adore By Charlotte. 

Here, we’ve rounded up the best By Charlotte offers available so you can treat yourself - or someone special - with a quality piece of jewellery that will be treasured and worn for a lifetime. 

FIND THE LATEST COUPONS FOR BY CHARLOTTE HERE

Best By Charlotte Coupons & Promo Codes

How to use By Charlotte discount codes:

Keen to get a discount on your By Charlotte pieces? All you need to do is add your jewellery must-haves to cart and head to the checkout. There, you’ll find a box - usually labelled ‘Promo code’ or ‘Discount code’ - where you can add your coupon code. Simply type it in and hit ‘Apply’ to see your discount reflected in the total amount. 

If you happen to run into any issues, double-check you’ve added it correctly as the codes are case-sensitive. Also, watch out for expiration dates and specific terms that might apply, like minimum spend amount. 

If you’re still having trouble, you can always reach out to By Charlotte’s friendly customer service team via live chat, phone or email. They will be able to answer any queries you might have. 

By Charlotte offers great deals on high quality jewellery that will last a lifetime. Image: Instagram/@bycharlotte_

Frequently Asked Questions

By Charlotte is a renowned Australian jewellery brand known for its elegant and timeless necklaces, bracelets, rings and earrings, suitable for any occasion. Aside from the brand’s emphasis on quality craftsmanship and unique designs, By Charlotte prioritises sustainability, ethically sourcing materials and employing environmentally friendly practices. This, combined with their commitment to exceptional customer service and range of jewellery that caters to every style preference, is what has solidified their esteemed reputation in the jewellery industry. 

How secure is By Charlotte’s online payment process?

Checking out on By Charlotte is made safe and secure, ensuring each customer enjoys a convenient and seamless shopping experience. The brand ensures robust payment security by adhering to stringent financial regulations and international standards. These standards include the Payment Card Industry Data Security Standard (PCI DSS), which safeguards against unauthorised access, data breaches and fraud. 

Payment options you can choose from when checking out on By Charlotte include the following: 

• Credit or Debit Card: You can use Visa, Mastercard and American Express. 
• PayLater options: PayPal, Afterpay and ZipPay. 
• By Charlotte Gift Card.

If you have any concerns about secure payment processes, you can always reach out to the By Charlotte customer service team.

What is By Charlotte’s return policy for online purchases?

Not sold on your purchase? No worries. By Charlotte complies with the Australian Consumer Law and offers a 30-day change-of-mind returns policy, subject to conditions. Here’s what you need to know about their return policy:

Eligibility for Returns

• You can request a return within 30 days of receiving your order. 
• The item must be in its original packaging and unused. This also applied to ‘gift sets’. 
• It is recommended you securely package the return, including gift boxes, to protect the item during transit.

Items Not Eligible for Return

• Refunds or credit notes are not offered for sale items marked down or red-penned, except for faulty products. 
• Due to hygiene reasons, earrings cannot be returned unless faulty upon receiving the item. 
• Engraved items are final sale and cannot be returned.
• Ear Seed Application Tool Kits, Gift Cards and Vouchers are not eligible for return. 
• Purchases made at the By Charlotte Flagship Boutique located in Sydney or through a stockist, cannot be returned.
• Shipping and gift wrapping costs are non-refundable for change-of-mind returns.

How to Return a Product:

If your product complies with the returns policy, all you need to do is head to the Return Portal to lodge your return. There, you’ll need to enter your order details and select the item you want to return. Confirm the return reason and select between a 110 per cent store credit or a complete refund to your original payment method. You’ll be provided with a label, which you’ll need to print and attach to the package. By Charlotte will then inspect the returned item based on the conditions stated above before processing a refund or credit. 

How long does shipping take for By Charlotte’s online purchases?

Itching to know when your By Charlotte will arrive? By Charlotte processes orders from their warehouse in NSW, Australia, Monday through Friday (excluding public holidays). Once your order is processed, your parcel will be dispatched with your choice of standard or express shipping carrier. It’s important to note that during seasonal sales or promotional periods, orders may take an additional 3-7 business days to be dispatched. You’ll also receive a tracking number for your order, so you’ll know exactly where your order is at all times throughout the transit period. 

Here’s what you need to know about delivery times for different shipping options:

• Standard Shipping: All standard orders are shipped via Australia Post Standard eParcel and take approximately 7-9 business days (or 9-12 business days for Western Australia orders). 
• Express Shipping: All express orders are shipped via Australia Post Express eParcel and take approximately 3-5 business days (or 5-7 business days for Western Australia orders). 
• New Zealand Orders: All New Zealand orders are shipped via DHL International Express, with a transit time of approximately 3-5 business days.