Gold Coast jobs: Wyndham Destinations Asia Pacific looking for 95 workers nationwide - 25 on Gold Coast
Gold Coast-based hospitality giant Wyndham Destinations Asia Pacific has flagged a hiring blitz thanks to pent-up demand from travellers delivering a boost to its hotels and resorts.
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GOLD Coast-based hospitality giant Wyndham Destinations Asia Pacific has flagged a hiring blitz thanks to pent-up demand from travellers delivering a boost to its hotels and resorts.
The company, forced to close its properties for months last year and shave a third of its Gold Coast workforce during COVID-19, is looking for about 95 staff across its 25-strong Australian portfolio.
On the Gold Coast, where it has the Wyndham Hotel Surfers Paradise, it is looking for 25 new hires in a range of positions from front office staff to housekeeping.
Wyndham executive Bruce Harkness said its 25 resorts were operating at 80 per cent occupancy.
“We are looking for both entry-level roles, and people who are skilled and passionate about providing excellent experiences to our valued resort guests and Club Wyndham South Pacific members,” Mr Harkness said.
“We have roles to fill across Australia in both city and regional destinations.”
Mr Harkness said hospitality was an industry with clearly defined career progression.
“We have seen so many professionals grow in our organisation to take on roles as managers, directors, even executive-level positions, which have, in many cases, taken them all over the world,” he said.
“We are confident lockdowns will become a thing of the past as the vaccine deployment continues.”
The Wyndham campaign follows Langham Hotels this month embarking on a recruitment drive to find 350 staff to run its hotel at Jewel Gold Coast, which is expected to open by the end of the year.
The Star Gold Coast is looking to increase its workforce by 10 per cent with 190 positions available, adding to its 1900-strong team.
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LANGHAM Hotels has embarked on a recruitment drive that will see its Jewel Gold Coast resort staff grow from two people to 350 by the end of the year.
The company will start with its executive staff, including the hotel manager position, which has already attracted applicants from across the world.
General manager John O’Shea said the group had hired a director of human resources, Gold Coaster Briony Low, who had got straight to work recruiting for the much-anticipated hotel’s launch.
Mr O’Shea said the hotel manager position was critical to the success of the resort and he expected the role to attract wide interest.
“The hotel manager is really the front person, he or she is in charge of making sure the guest experience is superb and perfect in very way,” he said.
“We’re looking for someone with a strong service-oriented background, preferably in luxury hotels.
“When you meet a good hotel manager in your life, you see them as pristinely-dressed, immaculately groomed, with impeccable service acumen and dedicated to making sure the service experience is on point.
“I think it will be a highly sought after position.”
Mr O’Shea said several Australians living overseas who wanted to return had applied for the role, as well as domestic contenders from within and beyond Queensland.
The Langham has also advertised for a chief engineer to oversee the facilities of the resort, which will have 169 guest rooms and suites and 170 long stay luxury apartments.
Mr O’Shea said fit-out of the hotel was progressing on track for its early 2022 launch.
EARLIER
THE Star Gold Coast is looking to grow its workforce by 10 per cent as COVID-19 restrictions continue to ease and leisure-starved Australians boost domestic revenue to the Broadbeach resort.
The casino has invited applications for attendant positions in all its local hospitality venues, including Cherry Bar, Atrium Bar, Sports Bar, Mei Wei Dumplings, M & G Cafe and Bar, Garden Kitchen & Bar, Kiyomi and exclusive Nineteen at The Star.
Staff are also wanted to service The Star’s events calendar and in-room dining and to cater to VIP guests in the premium gaming rooms.
Chief operating officer Jessica Mellor said she was keen to grow her team, but finding enough suitable candidates had been a challenge.
“We currently employ around 1900 team members at The Star Gold Coast and have a further 190 roles available across a variety of departments,” she said.
“Along with the rest of the hospitality industry, we are finding it difficult to fill these vacancies as a result of the ongoing skills shortage.
“However, we look forward to government and industry working together to help solve this issue and ensure the long-term prosperity of Australia’s tourism and hospitality sector.”
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The Gold Coast is set to become a key pillar of listed Star Entertainment Group’s bid to compete with rival Crown Casino’s foray into Sydney, with VIPs encouraged to “Spend in Sydney, play and stay in Queensland”.
In a trading update for the period between January 1 and May 3, The Star said the second half of the financial year was “exhibiting improving trends”.
When compared to the same period in pre-pandemic 2019, group domestic gaming revenue was down 10 per cent and group domestic revenue was down 12 per cent.
Trade on the Gold Coast was a bright spot for the company, with domestic gaming revenue here up 18 per cent on pre-pandemic levels and total domestic revenue up 11 per cent on the comparative period in 2019.
In Brisbane, total domestic revenue was up three per cent on the comparative period in 2019, while it was down 24 per cent in Sydney.
As well as searching for food and drink attendants, The Star Gold Coast has also advertised for managerial roles including a patron liaison manager, assistant venue manager and campaign executive.
An IT professional, refrigeration mechanic, board and company secretariat officer, food and beverage supervisor, facility cleaner, guest room attendant and demi chef for Kiyomi.
The Star cut up to 20 per cent of its salaried staff in 2019, mostly in middle management roles.
The company this week said it continued to cut its fixed cost base, under a program aimed at saving $50 million that included restructuring its international business and reducing table games supervisors and “food and beverage labour”.
In its half-yearly financial report in February, Star reported statutory net profit after tax of $51 million, down from $77 million last year and two thirds lower than the $149 million reported for the same period in 2018.
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