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Make ready teams will take over logistics tasks under new paramedic model

A FIRST look inside the Liverpool ambulance superstation has revealed how new “make ready” logistics teams will free up paramedics from tasks such as cleaning and stocking vans and equipment replacement.

NSW Health Minister Brad Hazzard and Holsworthy MP Melanie Gibbons visited Liverpool superstation for a NSW Ambulance paramedic-led tour of the new facility. Picture: Cindy Ngo
NSW Health Minister Brad Hazzard and Holsworthy MP Melanie Gibbons visited Liverpool superstation for a NSW Ambulance paramedic-led tour of the new facility. Picture: Cindy Ngo

A FIRST look inside the Liverpool ambulance superstation has revealed how new “make ready” logistics teams will free up paramedics from tasks such as cleaning and stocking vans and equipment replacement.

The new staff will support paramedics under the Paramedic Response Network model being rolled out across the state.

Based on a “hub and spoke” style model, the PRN will ensure superstations are supported by a network of existing ambulance stations and new ambulance facilities called Paramedic Response Points.

The make ready teams will be staffed by HeathShare NSW. Picture: Cindy Ngo
The make ready teams will be staffed by HeathShare NSW. Picture: Cindy Ngo

The make ready teams, staffed by HealthShare NSW, will take over the preparation of ambulance vehicles to reduce time spent by paramedics performing non-clinical duties such as cleaning and stocking vehicles, equipment replacement and vehicle repairs.

NSW Ambulance Superintendent David Morris said the model was similar to what went on behind the scenes at an airport to get a plane ready.

“These are dedicated staff that restock and clean the ambulances after every single shift,” Supt Morris said.

The facility is one of five superstations that are currently operational. Picture: Cindy Ngo
The facility is one of five superstations that are currently operational. Picture: Cindy Ngo

NSW Ambulance had consulted with Qantas, adding each ambulance car had up to 1400 separate items to manage.

Supt Morris said early feedback from paramedics had been positive.

“It has been fantastic from an operational perspective because at the end of the shift paramedics don’t have to spend an hour cleaning the car. Now they can go home or they can focus on clinical care,” he said.

NSW Health Minister Brad Hazzard and Holsworthy state Liberal MP Melanie Gibbons visited the superstation for a tour of the new facility on Monday.

The superstation has the capacity to securely park 40 vehicles.

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Original URL: https://www.dailytelegraph.com.au/newslocal/liverpool-leader/make-ready-teams-will-take-over-logistics-tasks-under-new-paramedic-model/news-story/ef5cf001485f4cc9ffe6afc01853cc6e