Opinion
COVID-19 creates a productivity puzzle
Many firms have seen productivity rise, thanks to remote working. But is it the right type of productivity for the long term?
James ThomsonColumnistIt's been an extraordinary year for Australian business, but it's hard to imagine a sector that's had a tougher nine months than the insurance sector.
Bushfires caused havoc and destroyed scores of homes in NSW and Queensland in September 2019. Catastrophic storms in November 2019 quickly gave way to Australia's worst bushfire season in years. In late January, a freak hailstorm lashed Canberra. In February, the industry declared a catastrophe after flooding hit the east coast.
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