There can be no leaders without followers – and the pandemic reminded us that followers respond best when treated like human beings and not like machines.
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Leaders who thought before the pandemic that people’s personal and professional lives were entirely separate would have had their beliefs tested by the COVID-19 lockdowns.
If our smartphones had blurred these boundaries before the pandemic forced us to work from home, then the sight of a colleague’s child bursting onto our computer screens during a Zoom call was enough to shatter them.
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Original URL: https://www.afr.com/women-of-influence/how-covid-19-redefined-leadership-for-these-award-winning-women-20240609-p5jkcd