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How to build a successful business

When Aurora Fonte started her business, cleaning a suburban office building with her husband, Franco, she scrubbed away as if she was polishing the tiles of her own bathroom.

"We were doing such a great job, probably in hindsight, too good. We were spending a lot of time working nooks and crannies and things that a normal cleaning operation wouldn't pick up," she says, 27 years later.

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    Original URL: https://www.afr.com/wealth/how-to-build-a-successful-business-20150120-12udjb