Tesla blamed drivers for failures of parts it long knew were defective

Tens of thousands of customers told Tesla about a host of part failures. It blamed vehicle ‘abuse’, but documents show it had tracked chronic ‘flaws’ for years.

Hyunjoo Jin, Kevin Krolicki, Marie Mannes and Steve Stecklow

Jan 3, 2024 – 5.00am

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Shreyansh Jain was ecstatic in March when he picked up his first electric vehicle, a brand-new 2023 Tesla Model Y. He used a sizeable chunk of family savings to buy it with cash.

“We were over the moon!” says Jain, an electronics engineer in Cambridge, England.

Reuters