Tesla blamed drivers for failures of parts it long knew were defective
Tens of thousands of customers told Tesla about a host of part failures. It blamed vehicle ‘abuse’, but documents show it had tracked chronic ‘flaws’ for years.
Hyunjoo Jin, Kevin Krolicki, Marie Mannes and Steve Stecklow
Shreyansh Jain was ecstatic in March when he picked up his first electric vehicle, a brand-new 2023 Tesla Model Y. He used a sizeable chunk of family savings to buy it with cash.
“We were over the moon!” says Jain, an electronics engineer in Cambridge, England.
