Gone are the days when large organisations expected staff to just salute and execute.
Nowadays, big enterprises are eager for ways to unlock the insights and gripes of their employees and turn them into faster, more inventive services.
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Jessica Sier is the North Asia Correspondent for The Australian Financial Review. She is based in Tokyo, Japan. Jessica has previously written on technology, global capital markets and economics. Connect with Jessica on Twitter. Email Jessica at jessica.sier@afr.com
