According to the Millennial Disruption Index, 71 per cent of young people would rather go to the dentist than listen to what their bank is saying, and new research from Viacom's research arm, Scratch, finds a third of Millennials expect to be bank-free in the near future.
Meanwhile 75 per cent say they would prefer financial services from start-ups and tech companies such as Apple or Google.
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Nick Abrahams is the global co-leader of the digital transformation practice at Norton Rose Fulbright. He also hosts the popular Web3: From Mystery to Mainstreet podcast, about businesses embracing crypto, NFTs and the metaverse.