At 9am on Thursday, the Australian Competition and Consumer Commission launched an Exocet missile at Qantas, launching a deceptive conduct suit against the airline for selling tickets last year on flights it had already cancelled.
The ACCC also noted that Qantas’ unused COVID travel credits would expire on December 31, warning that it “has written to Qantas strongly objecting to this proposed position and will continue to monitor the situation to ensure Qantas continues to make available refunds to consumers.”