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The $340m government IT disaster no one cared about

The idea was simple enough: one back-office system to better coordinate all government departments. A decade – and a special request about paying pet boarding costs – later, the plan has been abandoned at big public expense.

Tom Burton

It was the system no one cared about.

Almost a decade ago, the board that oversees all federal government departments declared an end to every national agency buying whatever back-office IT system they wanted.

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Tom Burton has held senior editorial and publishing roles with The Mandarin, The Sydney Morning Herald and as Canberra bureau chief for The Australian Financial Review. He has won three Walkley awards. Connect with Tom on Twitter. Email Tom at tom.burton@afr.com

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    Original URL: https://www.afr.com/politics/federal/the-340m-government-it-disaster-no-one-cared-about-20240821-p5k414