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The $340m government IT disaster no one cared about

The idea was simple enough: one back-office system to better coordinate all government departments. A decade – and a special request about paying pet boarding costs – later, the plan has been abandoned at big public expense.

Tom Burton

It was the system no one cared about.

Almost a decade ago, the board that oversees all federal government departments declared an end to every national agency buying whatever back-office IT system they wanted.

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Tom Burton was government editor at The Australian Financial Review.

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    Original URL: https://www.afr.com/politics/federal/the-340m-government-it-disaster-no-one-cared-about-20240821-p5k414