“I thought we’d kill it,” was the plaintive cry from former Social Services deputy secretary Serena Wilson in her excruciatingly frank evidence to the robodebt royal commission on Wednesday.
Wilson was a veteran social security expert, leading her agencies understanding of Australia’s hellishly complicated welfare payment regime.
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Tom Burton has held senior editorial and publishing roles with The Mandarin, The Sydney Morning Herald and as Canberra bureau chief for The Australian Financial Review. He has won three Walkley awards. Connect with Tom on Twitter. Email Tom at tom.burton@afr.com
