Foxtel is ramping up an aggressive customer retention strategy in the wake of launching sports streaming service Kayo, offering select existing subscribers free iQ4 set-top box upgrades and free movie packages for a year.
In a letter to a subscriber obtained by The Australian Financial Review, Foxtel offered free iQ4 boxes – its latest set-top box, which was released last year – for customers to pick up at participating Harvey Norman stores in Toowoomba, Dalby, Warwick and Kingaroy.