NewsBite

Exclusive

Foxtel gets aggressive with customer retention in wake of Kayo Sports launch

Max Mason

Foxtel is ramping up an aggressive customer retention strategy in the wake of launching sports streaming service Kayo, offering select existing subscribers free iQ4 set-top box upgrades and free movie packages for a year.

In a letter to a subscriber obtained by The Australian Financial Review, Foxtel offered free iQ4 boxes – its latest set-top box, which was released last year – for customers to pick up at participating Harvey Norman stores in Toowoomba, Dalby, Warwick and Kingaroy.

Loading...
Max Mason covers financial crime, courts and corporate wrongdoing. A Walkley Award winner, Max’s journalism has also received awards from the National Press Club of Australia, the Kennedy Awards and Citibank. Message Max on Signal https://tinyurl.com/MaxMason Connect with Max on Twitter. Email Max at max.mason@afr.com

Read More

Latest In Media & marketing

Fetching latest articles

Most Viewed In Companies

    Original URL: https://www.afr.com/companies/media-and-marketing/foxtel-gets-aggressive-with-customer-retention-in-wake-of-kayo-sports-launch-20190315-h1cepa