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Karen Maley

Banks gear up to take back mortgage market from brokers

The country’s largest lenders are now looking to disrupt the disrupters by offering low-cost digital-only loans.

Karen MaleyColumnist

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Banks are pinning their hopes on older, more sophisticated customers who are comfortable digitally negotiating their home loans as they prepare for a bruising battle to claim back territory lost to the mortgage broking industry.

The bankers’ strategy involves them luring new customers who wish to refinance their home loans by offering enticing rates that are below what they could obtain if they used a mortgage broker, or even if they visited a bank branch.

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Karen Maley writes on banking and finance, specialising in financial services, private equity and investment banking. Karen is based in Sydney. Connect with Karen on Twitter. Email Karen at karen.maley@afr.com

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    Original URL: https://www.afr.com/companies/financial-services/banks-gear-up-for-bruising-battle-to-reconquer-the-mortgage-market-20240526-p5jgn7