Chanticleer
Woolies’ reputational crisis has cost it $8b and counting
The supermarket giant has aggressively brought down prices, but its sales are growing far more slowly than its great rival. That’s a serious problem.
As usual, Woolworths chief executive Brad Banducci provided great insight into the psyche of struggling consumers on the supermarket giant’s quarterly sales call – and it’s not pretty.
Firstly, cost-of-living pressures are spreading, from families to younger couples and singles, and into more affluent suburbs. Secondly, shoppers are coming into stores with a fixed budget that they’re strictly sticking to. Thirdly, there’s a growing shift back to dining at home, which Woolworths has been expecting for some time.
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