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It’s not just Optus’ network that has failed

Network failures happen. But how the telco so badly botched its response to this episode, 12 months after its hacking disaster, is bewildering.

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The failure of the Optus mobile, broadband and fixed line network for several hours on Wednesday morning is a reminder of three important lessons about the Australian economy and the way we do business here.

First, Australia really is a small place.

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James Thomson is senior Chanticleer columnist based in Melbourne. He was the Companies editor and editor of BRW Magazine. Connect with James on Twitter. Email James at j.thomson@afr.com

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    Original URL: https://www.afr.com/chanticleer/it-s-not-just-optus-network-that-has-failed-20231108-p5eif0