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Telstra has apologised for wrongly charging customers for more than a decade.

Telstra to slash more than 500 jobs

The cuts will be felt across the board, according to a source close to the company.

  • David Swan

Latest

Australians lose more than $1 billion in investment scams per year.

CommBank unleashes ‘bot army’ with Aussie accents to trap scammers

Thousands of bots will receive calls from fraudsters, with computer-generated voices mimicking Australian accents and speech patterns wasting scammers’ time.

  • Elias Visontay
Optus had agreed to pay $100m penalty after ACCC legal action

Optus to pay $100 million fine over sales to vulnerable customers

Optus admitted sales staff acted unconscionably, including a case when a deaf homeless man was sold a phone and accessories he could not afford.

  • Elias Visontay
The Trump phone will retail for $US499 and will be released in August.

I tried signing up for Trump Mobile service. Here’s how it went

Trump Mobile successfully billed my credit card, at a cost considerably higher than advertised. But I haven’t been able to start using the service yet.

  • Shira Ovide
Telstra is launching satellite messaging, which allows a standard mobile phone to connect to the Telstra network via the SpaceX Starlink satellite network.
Video icon4:47

Telstra launches satellite messaging

Telstra is launching satellite messaging, which allows a standard mobile phone to connect to the Telstra network via the SpaceX Starlink satellite network.

Phones will show a satellite symbol in the top right when connected to the service.

How Telstra’s new satellite-to-mobile messaging lets you text using Starlink

Telstra has become the first Australian telco to activate “direct to cell” functionality with SpaceX’s Starlink satellites.

  • Tim Biggs
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Cox CEO Alex Taylor is the great-grandson of the company’s founder.

The $53b deal that started with a love letter

One of the biggest business deals of the year so far started around Valentine’s Day - but the courtship wasn’t straightforward.

  • Michelle F. Davis and Liana Baker
This break-up was a decade in the making, writes James Massola.

Sussan Ley was compared with the Liz Truss lettuce, but it’s David Littleproud who’s reduced to clear

Whether the federal opposition is a restumped Coalition, a reimagined Liberal Party or some new configuration, it won’t have much time to get its house in order.

  • The Age's View
The Telstra data centre in Clayton generates 9pc of CIP’s rental income.

Tired of waiting on hold? Telstra thinks this might fix that problem

The telco wants everything from customer service to internal structure reimagined by AI.

  • Tim Biggs
Giulia Di Sipio (left) and Jordy Kornfeld run the closest mental health service to this Brunswick West phone box.

Telstra wants three nondescript phone boxes heritage listed. Here’s why

Even in the age of mobile devices, these public phones have proven indispensable.

  • Lachlan Abbott

Original URL: https://www.watoday.com.au/topic/telecommunications-62z