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General insurance

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Dr Steven Stenton had emergency life-saving surgery in Thailand after a heart attack. He paid $30,000 out of pocket despite having travel insurance.

Steven was in intensive care when staff appeared at his bedside with a credit card machine

The Melbourne man had only switched to the insurance company because it sponsored his AFL football team.

  • Brittany Busch

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Lismore mayor Steve Krieg standing near a flooded Wilsons River on March 11, 2025.

Can building houses better drive down insurance premiums?

With the intensity and frequency of natural disasters on the rise, planning experts and the insurance industry is having to rethink where and how we build our homes.

  • Sumeyya Ilanbey
Illustration by Simon Letch

The outlook for house insurance is much worse than we’re being told

Insurance companies, the banks and the government know what’s coming, but they don’t want to talk about it before it happens, mainly because they don’t know what to do about it.

  • Ross Gittins
Sydney businesses.

The hidden cost smashing NSW businesses

The state’s peak business body warns insurance premiums are spiralling out of control. It’s keeping some people up at night.

  • Matt Wade
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Guarantors get jumpy

And a food debate gets grubby.

Peter Dutton and his shadow treasurer Angus Taylor have made contradictory statements on insurance.

Leaked Coalition talking points show U-turn on insurance company break-ups

The Coalition talking points, issued to all MPs, show that senior Liberals understood they were against a divestment policy until Dutton backed the idea.

  • David Crowe and Paul Sakkal
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The vast bulk of the claims so far are related to trees falling on homes and cars, insurers say.

‘Ripping us off’: Insurers put on notice as claims rush begins

Almost 10,000 cyclone victims have already lodged insurance claims as the prime minister and Queensland’s premier tell insurers to do right by customers.

  • Sumeyya Ilanbey
From James Gunn to Karla Sofia Gascon, celebrities have been getting cancelled for years. Could a new form of insurance see this change?

Tweet now, claim later: Celebrities now have their own insurance against cancellation

Karla Sofia Gascon’s Oscar race ended in ignominy when past social media comments emerged. But celebrities now have a safety net.

  • Nell Geraets
The NSW SES has responded to more than 1100 incidents as weather brought by Tropical Cyclone Alfred worsens.

‘This is a real test’: Insurers told to lift their game as cyclone approaches

The cost of Cyclone Alfred is expected to top $2 billion. As insurers deploy resources, households should keep several key issues in mind when making claims.

  • Sumeyya Ilanbey
Getting ready for the storm: A composite visible-infrared satellite image showing Tropical Cyclone Alfred on Wednesday morning.

Storm brewing for insurers even before cyclone smashes into coast

A certain air of inevitability around the insurance industry PR disaster is about to unfold because there will always be under-insured households in a cost-of-living crisis.

  • Elizabeth Knight

Original URL: https://www.watoday.com.au/topic/general-insurance-1np7