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Banking royal commission

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Robot versus human: How will you plan for retirement?

Robot versus human: How will you plan for retirement?

Millions of Australians will soon have to make the choice between a robot or a human to help guide them through retirement.

  • by Hannah Hammoud

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Old habits are hard to kick for banks. They’re behaving badly – again
Opinion
Bank fees

Old habits are hard to kick for banks. They’re behaving badly – again

Six years after the royal commission, there are signs of a re-emergence of poor behaviour. At the very least this looks like conduct slippage.

  • by Elizabeth Knight
Need more than a warm inner glow: Call to pay whistleblowers

Need more than a warm inner glow: Call to pay whistleblowers

The man whose actions led to the banking royal commission has backed an inquiry’s call for whistleblowers to be paid, saying it will encourage more to come forward.

  • by Shane Wright
Long-awaited investor compensation scheme gets under way

Long-awaited investor compensation scheme gets under way

A compensation scheme offering up to $150,000 to consumers who have experienced misconduct is now operating.

  • by John Collett
‘Unsustainable rate’: Financial complaints hit record 100,000 a year

‘Unsustainable rate’: Financial complaints hit record 100,000 a year

Australian Financial Complaints Authority chief ombudsman David Locke says financial firms could do better at handling complaints to ease pressure on the financial dispute resolution scheme.

  • by Millie Muroi
Banks found to be charging fees to deceased estates

Banks found to be charging fees to deceased estates

Six banks, including the big four, have been continuing to charge customers’ accounts after being notified of their deaths, according to the Banking Code Compliance Committee.

  • by Millie Muroi
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Big banks pay billions to customers burnt in advice scandal

Big banks pay billions to customers burnt in advice scandal

The banks paid or offered $4.7 billion in compensation after a royal commission and ASIC found misconduct around financial advice.

  • by Millie Muroi
Million-dollar fines dumped after bankers raised ‘legitimate concerns’

Million-dollar fines dumped after bankers raised ‘legitimate concerns’

Laws introducing fines for dodgy finance executives have been shelved after several bank bosses expressed their surprise and disappointment.

  • by Rachel Clun
$1bn left in the pot: Are you eligible for a royal commission refund?

$1bn left in the pot: Are you eligible for a royal commission refund?

Banks have now refunded billions of dollars as a result of the dodgy practices revealed by the Banking Royal Commission. But there’s more to be returned.

  • by Joel Gibson
‘Unconscionable’: Insurer preyed on Indigenous customers

‘Unconscionable’: Insurer preyed on Indigenous customers

Insurance company Select AFSL could face a fine after a court found it used pressure tactics to sell insurance policies while rewarding staff with a cruise to the Gold Coast, trips to Las Vegas and Hawaii, and a Vespa scooter.

  • by Simone Fox Koob
‘Outrage and mania’: Former NAB chair Ken Henry slams business leaders, politicians

‘Outrage and mania’: Former NAB chair Ken Henry slams business leaders, politicians

Ken Henry has revealed a litany of failures at the bank while delivering a scathing assessment of Australia’s stakeholder capitalism.

  • by Charlotte Grieve

Original URL: https://www.watoday.com.au/topic/banking-royal-commission-hql