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HSBC Bank Australia, its Australian subsidiary of HSBC, posted a profit of $409.8 million in 2023.

HSBC knew customers were being scammed but didn’t help even as fraud surged: ASIC

Australia’s corporate regulator alleges the banking giant failed its customers by taking months to investigate scam reports and freezing customers’ accounts and leaving them without access to their own money.

  • Aisha Dow

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Local scammers have bragged in online chat groups about using the scheme to buy iphones, alcohol and luxury goods as the government warns people to stay alert to cyberthreats.

Marge’s computer wouldn’t turn on. Then IT support offered ‘help’

There’s a new scam doing the rounds this Christmas, and it’s a tough one to spot.

  • Nicole Pedersen-McKinnon
Commonwealth Bank’s group executive for retail banking services, Angus Sullivan.

CBA caves in to pressure over plan to charge $3 for branch withdrawals

Facing a backlash, the bank has paused a move that would have led to about 50,000 extra customers charged for withdrawing cash from branches.

  • Sumeyya Ilanbey, Millie Muroi and Clancy Yeates
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Careful how you express yourself

And give a full run-down on run-ups.

Financial advice can seem like a maze to navigate, leaving people to turn to less trustworthy online sources.

Is this the missing link for cheap, effective financial advice?

Financial education is dry and overly complex, so why aren’t we investing in self-help financial education that’s engaging, accessible and genuinely useful?

  • Bec Wilson
Laura Embry (right) is one of the thousands of Australians who has fallen victim to sophisticated scammers. Her father, Garry, is outraged at how Laura has been treated.

Scammers are targeting Australian bank customers. But there’s one key thing you can’t know

Partially censored data suggests fraudsters are finding certain banks much easier targets than others.

  • Aisha Dow
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Banking apps are at higher risk of outages than most other types of payment service.

Banks spend billions on tech, so why are outages still a thing?

You are not imagining it: the overall impact of banks’ technology glitches hasn’t really improved, despite their deep pockets.

  • Clancy Yeates
A bank account is considered ‘dormant’ or ‘inactive’ in Australia when there’s been no activity for seven years.

How your old, dormant bank accounts can cost you big

Saving that unused account for a rainy day? You might want to think twice about that.

  • Caterina Hrysomallis
Rate cuts could prompt banks to “re-price” what they pay on savings accounts, analysts say.

Would banks use Reserve Bank rate cuts to claw back a bit extra from savers?

Savers beware: some analysts think that when interest rates fall, banks will try to cut rates on savings accounts by more than the RBA’s reductions.

  • Clancy Yeates
Telcos and the government could stop many more scam calls and messages from getting through.

Up to $50m fine for banks, telcos, social media firms in war on scams

Labor will give its financial watchdog new powers to force companies to compensate customers who lose money and to punish operators who don’t police their sites.

  • David Crowe

Original URL: https://www.watoday.com.au/topic/banking-products-hvm