ACCC: Urgent recall on LG solar storage system battery

Aussie households with a solar storage system are being urged to check if the system has a dangerous faulty battery installed.

Potentially dangerous LG solar batteries have been urgently recalled. Picture: ACCC

All Aussie households with a solar storage system are being immediately urged to check if the system has a recalled LG battery installed.

Residents who find the recalled LG battery should switch off affected batteries immediately, the Australian Competition and Consumer Commission warned.

The faulty batteries – which may be branded LG, SolaX, Opal, Red Earth, Eguana or VARTA – could cause serious risk of injury or death due to the affected batteries overheating and causing a fire.

Potentially dangerous LG solar batteries have been urgently recalled. Picture: ACCC

Consumers are being warned to switch off their systems. Picture: ACCC

“It is critically important that anyone with a solar energy storage system checks their battery’s serial number, as this recall has been updated to include new models, affected systems and dates of manufacture,” ACCC deputy chair Catriona Lowe said.

“Even if you don’t have an LG-branded solar storage system, you may still have an LG branded battery that has been recalled.

“For peace of mind, check your system again and turn off your battery straight away if it has been recalled.”

Some of the LG solar batteries that have been urgently recalled. Picture: ACCC

All LG consumers with affected LG batteries are being told to switch off their solar energy storage system immediately and to keep it switched off until they are remediated.

“Please put your safety first and follow this important advice to switch off.

LG will compensate consumers who are out-of-pocket on their electricity bills as a result of switching off and not being able to use their battery,” Ms Lowe said.

Consumers with affected LG batteries should contact LG or SolaX to arrange remediation of the battery, which could include a free battery replacement or a software update, or a refund.

Originally published as ACCC: Urgent recall on LG solar storage system battery