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Show this to your parents before the scammers do

A new technique to trick people into giving criminals money starts with a seemingly innocent, "Hi Mum".

A new technique to trick people into giving criminals money starts with a seemingly innocent"Hi Mum".

Authorities are warning of a highly convincing new scam targeting vulnerable mums and dads, which has already netted at least $2m from unsuspecting Australian parents.

When Louise’s* son was working at Splendour in the Grass last month, she received a WhatsApp from an unknown number, claiming to be him.

“Hi Mum, my phone is broken,” the message started. “This is the new number you can sav️e.”

Louise, who is in her late 60s, said she’d chat to her son over the weekend. The next day, she received another message.

“I have to transfer 2 payments for today. But because i have a new phone i can’t do the transaction on my phone and on the computer they say that i have to confirm it in the old banking app,” the message read.

“Can you make these transfers for me? I’ll make sure that you have it back tomorrow.️”

Over the next few hours, the unsuspecting former bookkeeper and English language teaching volunteer made three transfers to an Australian bank account: $3450, $3900 and $4371, totalling $11,721.

Screenshots of victim of the "Hi mum" scam. Photo: Supplied
Screenshots of victim of the "Hi mum" scam. Photo: Supplied
Screenshots of victim of the "Hi mum" scam". Photo: Supplied
Screenshots of victim of the "Hi mum" scam". Photo: Supplied
Screenshots of victim of the "Hi mum" scam. Photo: Supplied
Screenshots of victim of the "Hi mum" scam. Photo: Supplied

She wasn’t suspicious. Her son was working remotely, and the native English “banter” left Louise convinced she was messaging him.

“The flow and tone of the conversation was like any that I would have with my son. The scammer established trust very quickly,” Louise said. “The situation that I imagined he was in influenced me not to question the trust that I had in him.”

Further transfers, had they not been stopped by her bank, could have netted the scammer $20,000.

“I felt completely stupid when I realised that this was a scam and I hadn’t recognised it earlier. It could happen to anyone,” ­Louise said.

NSW Police have now received over 400 reports of successful and unsuccessful attempts of the “Hi Mum” scam, with a significant increase recorded in the last six weeks.

Police say only 20% of actual scams are reported.

Commander of the NSW Police Cybercrime Squad Detective Superintendent Matt Craft, says the use of “simple and emotive” language lures victims into a false sense of security.

“These people are preying on the fact that parents love their kids and want to support their children, which is only natural,” Superintendent Craft said.

He said it was vital victims report any scam to law enforcement as soon as possible so money can be frozen.

* Louise is a pseudonym.

Liam Mendes
Liam MendesReporter

Liam is a journalist with the NSW bureau of The Australian. He started his journalism career as a photographer before freelancing for the NZ Herald, news.com.au and the Daily Telegraph. Liam was News Corp Australia's Young Journalist of the Year in 2022 and was awarded a Kennedy Award for coverage of the NSW floods. He has also previously worked as a producer for Channel Seven’s investigative journalism program 7News Spotlight. He can be contacted at MendesL@theaustralian.com.au or Liam.Mendes@protonmail.com.

Original URL: https://www.theaustralian.com.au/the-oz/news/show-this-to-your-parents-before-the-scammers-do/news-story/ef81b5cec272636fc632c59cbae580e2