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Coles sets toilet paper restrictions in South Australia

Coles has applied customer limits as panic driven shoppers strip the state’s shelves bare.

Empty toilet paper shelves at Coles supermarket in Adelaide, Friday, March 13, 2020. Picture: AAP Image/Kelly Barnes.
Empty toilet paper shelves at Coles supermarket in Adelaide, Friday, March 13, 2020. Picture: AAP Image/Kelly Barnes.
The Australian Business Network

South Australia has followed New South Wales and Victoria to face restrictions on the sale of toilet paper in supermarkets, with Coles moving on Monday night to apply a limit of two packs per customer as the state surfers a Covid-19 outbreak and shuts down non-essential retail.

Coles has announced that following the South Australian government’s announcement of increased Covid restrictions to apply from midnight on July 19 it can confirm that all Coles supermarkets, liquor and Coles Express stores in the state will remain open.

However, to limit the outbreak of panic shopping witnessed across the country last year when Covid first emerged and shoppers stripped the shelves of staple groceries from toilet paper to pasta, it has imposed buying limits.

“To ensure customers have access to toilet paper, Coles has introduced a temporary two pack per person limit in South Australia.

“We have plenty of stock in our supply chain, and purchase limits are a temporary measure to help us manage demand so that we can return our stores to a fully-stocked position as quickly as possible.

“We ask that customers stay calm, shop normally and be respectful to our hardworking team members.”

Coles it has increased the frequency of cleaning in high touchpoint areas including self-checkout screens and keypads, in addition to existing safety and hygiene measures in stores to help keep customers and team members safe.

“We will continue monitoring customer numbers and encourage them to use the sanitising stations at the entrance to our stores, which include hand sanitiser and disinfectant wipes for trolleys, before they enter.

“We also ask that customers check-in each time they visit our stores by scanning the QR codes on display at the front of the store, above the sanitiser stations within the store, or at the check-outs.

“We ask our customers to ensure they are wearing a face mask before entering our stores unless they have an exemption – and the same rules apply to our team.”

Last week Woolworths and Coles imposed buying limits on toilet paper in NSW and Victoria as those two states entered lockdowns.

Read related topics:ColesCoronavirus
Eli Greenblat
Eli GreenblatSenior Business Reporter

Eli Greenblat has written for The Age, Sydney Morning Herald and Australian Financial Review covering a range of sectors across the economy and stockmarket. He has covered corporate rounds such as telecommunications, health, biotechnology, financial services, and property. He is currently The Australian's senior business reporter writing on retail and beverages.

Original URL: https://www.theaustralian.com.au/business/retail/coles-sets-toilet-paper-restrictions-in-south-australia/news-story/8d0f206338330bf82ba947a26135dd26