Telecommunications
The Sydney suburbs where 5G struggles – and why reception bars lie
NSW is blighted by 4000 mobile black spots, including one that seems to rob commuters of cellular data as trains cross the Sydney Harbour Bridge.
- by Angus Dalton
Latest
Exclusive
Scams
Up to $50m fine for banks, telcos, social media firms in war on scams
Labor will give its financial watchdog new powers to force companies to compensate customers who lose money and to punish operators who don’t police their sites.
- by David Crowe
Opinion
Workplace culture
Is the right-to-disconnect the start of a workplace revolution?
The newly introduced legislation is not going to alter how we work overnight, but it might just be the start of a revolution.
- by Tim Duggan
The blurred lines leading to internet dropouts and rushed installations
Frustrated NBN customers have been left in a feedback loop, where no one is to blame when things go wrong.
- by Angus Delaney
Tony Wright’s Column
Regional Australia
Mobile phones, 3G and the coming sounds of silence in the bush
The approaching closure of the 3G telecommunications service means an unknown number of mobile users will no longer be able to connect with emergency services.
- by Tony Wright
Opinion
Earnings season
How Telstra’s first female chief is transforming the telco giant
The 53 year-old is transforming our telco giant by deploying pragmatism, abandoning hubris, and adding a big dollop of financial realism and a focus on investors.
- by Elizabeth Knight
Updated
Earnings season
Customers will stomach price rises, says Telstra boss
Higher operating costs and poor performance of the telco’s giant’s enterprise unit have weighed on its annual results.
- by David Swan
Analysis
Analysis
Half of Australians have problems with their telco. But they don’t bother complaining
Telecommunications providers have been urged to fix the “trust deficit” with their customers, who often experience poor service and delayed responses.
- by John Collett
Telstra, Optus committed to 3G shutdown despite public safety fears
The telcos say they will close their networks next month, despite a Senate inquiry recommending a delay.
- by David Swan
Right to disconnect laws are coming. Here’s how to set proper boundaries at work
At the end of this month, Aussie workers will have the right to ignore late-night calls from their bosses.
- by Lauren Ironmonger
Exclusive
For subscribers
Giving it away: Optus’ novel plan to win back customers
The telco is letting anyone use its network for a week for free, in a bid to move on from its year from hell.
- by David Swan
Original URL: https://www.theage.com.au/topic/telecommunications-62z