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National Australia Bank

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App wars: How banks are trying to win over Gen Z

Banks are in engaged in a battle of the apps, as they try to win over younger customers who are juggling saving and spending in a largely cashless world.

  • Clancy Yeates

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NAB chief executive Ross McEwan said

NAB boss says rates to drop next year with migration to boost growth

NAB chief executive Ross McEwan says interest rates have probably peaked and that Australia is set to avoid a recession even as the economy slows.

  • Millie Muroi
Three of the big four banks have raised select interest rates for new customers in the past month, in addition to RBA moves, RateCity says.

Banks raise rates for some new customers amid fight for low-risk loans

The changes signal a “small but significant pivot” away from the intense discounting that has dominated the refinancing market for the past 10 months.

  • Clancy Yeates
Customers have flooded ubank’s social media pages in recent months with complaints about issues with access to the app and long wait times on its helpline.

Ubank offers customer $100 compensation - with a catch

A customer who complained about NAB’s digital offshoot says the offer, given on condition they keep the matter confidential, is “an insult”.

  • Simone Fox Koob
Helen Rosamond outside the Downing Centre District Court on Tuesday.

NAB fraudster to await sentence in jail

Helen Rosamond has been jailed ahead of her sentence hearing next year for defrauding the National Australia Bank and paying kickbacks to a senior bank staffer.

SMH LETTERS DINKUS

An accusation is one more chance to sling some mud

Age readers discuss whether hearings before the proposed federal anti-corruption commission should be held in private or in public.

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The big four banks are expected to pass the rate hike onto variable mortgage holders.

Banks pass on RBA rate rise in full

After several days of silence from the big four, NAB was the first of the big four to announce its interest rate move

  • Clancy Yeates and Simone Fox Koob
NAB has been given the green light to acquire Citi’s consumer arm for $1.2 billion.

NAB backflips on ‘outrageous’ credit card cash ban

NAB has publicly denied ever banning cash at branches. Internal documents show otherwise.

  • Charlotte Grieve
Noble Yamak is a longtime NAB customer and was shocked by its new policy to ban credit card payments in branches.

‘Have I missed something’: New NAB policy riles customers

National Australia Bank has quietly launched a new policy, requiring customers to make credit card payments online, at post offices or ATMs rather than in branches.

  • Charlotte Grieve
Wearable technology from Apple and Amazon claim to be able to monitor our moods.

‘Extreme burnout’: 1 in 5 Australians quit their job last year, says NAB

Extreme burnout combined with a desire to find a job with purpose are the key drivers behind the mass resignations, before pay.

  • Charlotte Grieve

Original URL: https://www.theage.com.au/topic/national-australia-bank-1m1r