E-commerce
We spent $69 billion online shopping last year, so why is delivery still such a nightmare?
Getting a barrage of delivery alerts for a package ordered online? It’s creating a dopamine-driven loop.
- Amy Molloy
Latest
Would you let a bot choose your insurance for you?
Artificially intelligent bot “agents” that search and compare products could revolutionise how we shop, including making it easier to switch insurers.
- Elias Visontay
‘Horrifying’: Consumer Protection WA’s warning over Halloween toys
The deaths of three children from ingesting button batteries prompted an investigation by Consumer Protection WA. What the found was alarming.
- Rebecca Peppiatt
The Iconic once led the online fashion game. Now, it’s fighting to stay ahead
Rapid delivery, customer service, and now loyalty programs: these are the frontiers of e-commerce where fashion retailer The Iconic is fighting to keep its leading position.
- Jessica Yun
- Analysis
- Retail
Subway’s new challenger, the next Penfolds: Six ASX chiefs on what’s next
Furniture, wine, milk and pies: the chiefs of Australia’s biggest retailers reveal what they’re plotting for the new financial year.
- Jessica Yun
Amazon launches its own ‘trusted’ version of Temu in Australia. Here’s what we know
Amazon is introducing Haul, which will sell thousands of products under $25 to go head-to-head with ultra-cheap online retailers Temu and Shein.
- Jessica Yun
- Exclusive
- Trade
‘I think we’re going to win’: The dad-daughter duo taking on Trump’s tariffs in court
As the August 1 deadline for Trump’s next suite of levies looms – including for Australia – many forget the so-called “reciprocal” tariffs have been ruled unlawful. The US government’s appeal is now being heard.
- Michael Koziol
New French laws have put ultra-fast fashion companies on notice. Should we follow suit?
In a world first, France has legislated to tax fast fashion brands, but Australia continues to lag behind other countries in addressing fashion waste. Why is this?
- Lauren Ironmonger
- Exclusive
- Online shopping
Inside Shein, the fast-fashion giant extolling ‘the future of retail’
Behind the scenes of its first attempt to build an in-house Australian brand, with a highly competitive label where appearances are everything.
- Jessica Yun and Lauren Ironmonger
- Opinion
- Trade wars
The billionaire and the bully: Trump’s strong-arm phone call with Amazon’s Bezos
With a metaphorical gun to his head, billionaire Jeff Bezos backed down. The US president described their chat as a “good call”.
- Elizabeth Knight
Original URL: https://www.theage.com.au/topic/e-commerce-hqm