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Taxis

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Quaden Bayles feels he was discriminated against trying to travel by taxi.

Pay up or walk: Quaden just wanted a cab but drivers refused to take him

The young actor is one of several Australians with disabilities who have expressed their fury at a system that discriminates against them and won’t listen to their complaints.

  • Brittany Busch

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Public trust in the taxi system is in tatters.

Shameful state of taxi industry shows it is past time to protect customers

It is clear the industry has lost the public’s trust. Now governments must take swift, decisive action to fix the mess.

  • The Herald's View
The government has dodgy taxi drivers in its sights.

Has your taxi driver ripped you off? They could be put on a new blacklist

The latest move to crack down on rogue taxi operators is aimed at preventing them switching companies after being busted for fare-related offences.

  • Chris Barrett
The company behind 13cabs and Cabcharge is accused by its own staff of ignoring rampant fraud.

Taxi scams are rife – here’s how to avoid them

There are some things everybody can do when catching a taxi to avoid being scammed.

  • Brittany Busch
Former taxi driver Rod Barton.

I was proud to drive a taxi, but my industry has lost its way

The public has lost confidence. Drivers touting, refusing short fares, and declining to use meters have driven passengers away. I saw it first-hand at the Australian Open.

  • Rod Barton
The industry’s peak body would like to see stricter regulations on drivers.

Australia’s biggest cab company’s rule switch on complaining customers

Leaked emails show the company behind 13cabs was warned its rule change could be unlawful, as a peak taxi body calls for tougher penalties against crooked cabbies.

  • Nick McKenzie, Chris Barrett and Brittany Busch
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A2B Ltd operates the 13cabs network in Australia.

‘Fraud all over the place’: Taxi giant’s former integrity insider blows whistle on rampant rip-offs

A former federal police officer hired to clean up integrity at the company behind 13cabs and Cabcharge claims it had little genuine interest in tackling the rampant rip-offs enabled by its technology.

  • Nick McKenzie and Brittany Busch
Premier Jacinta Allan and Police Minister Anthony Carbines.

‘Absolutely vile’: Allan says taxi industry needs to clean up its act

The Victorian premier said “disgusting” behaviour by a taxi driver revealed in an investigation by this masthead should send a message to others in the industry.

  • Rachel Eddie, Brittany Busch and Nick McKenzie
Sandy Guy with her son Liam, who was abused by his taxi driver.

499 crimes: Cab driver caught on CCTV abusing, ripping off passengers with disabilities

The scale of alleged fraud and other criminality in the taxi industry has outraged leading judges as well as consumer and disability advocates.

  • Nick McKenzie, Brittany Busch and Amelia Ballinger
Victorian Minister for Public and Active Transport Gabrielle Williams

Cabcharge review ordered as hospital blasts ‘utterly disgraceful, unethical and unacceptable’ conduct

The Victorian government will review of the company after revelations that many cab drivers from Australia’s largest taxi fleet have been rorting customers.

  • Henrietta Cook and Nick McKenzie

Original URL: https://www.smh.com.au/topic/taxis-jau