Taxis
Revealed: The plan to stop Sydney’s airport taxi rip-offs and refusals
New taxi charge caps have been proposed at Sydney Airport as part of a major pricing shake-up in response to reports of cabbies hiking up fares by as much as $40.
- David Barwell
Latest
‘We create loyalty’: Uber flips food delivery on its head to keep you coming back
The rideshare and food delivery giant is pitching itself around the world as a solution to the cost-of-living crisis.
- Jessica Yun
‘Two strikes’ policy for dodgy taxi drivers as Victoria moves to clean up industry
Taxi and ride-share drivers who break the rules multiple times will have their licences suspended or cancelled under a two-strikes policy to be legislated by the Allan government.
- Kieran Rooney, Brittany Busch and Nick McKenzie
- Exclusive
- Investigations
Pay up or walk: Quaden just wanted a cab but drivers refused to take him
The young actor is one of several Australians with disabilities who have expressed their fury at a system that discriminates against them and won’t listen to their complaints.
- Brittany Busch and Nick McKenzie
- Editorial
- Opinion
Shameful state of taxi industry shows it is past time to protect customers
It is clear the industry has lost the public’s trust. Now governments must take swift, decisive action to fix the mess.
- The Herald's View
- Exclusive
- Cabcharge Australia
Has your taxi driver ripped you off? They could be put on a new blacklist
The latest move to crack down on rogue taxi operators is aimed at preventing them switching companies after being busted for fare-related offences.
- Chris Barrett
Taxi scams are rife – here’s how to avoid them
There are some things everybody can do when catching a taxi to avoid being scammed.
- Brittany Busch
- Opinion
- Opinion
I was proud to drive a taxi, but my industry has lost its way
The public has lost confidence. Drivers touting, refusing short fares, and declining to use meters have driven passengers away. I saw it first-hand at the Australian Open.
- Rod Barton
- Exclusive
- Investigations
Australia’s biggest cab company’s rule switch on complaining customers
Leaked emails show the company behind 13cabs was warned its rule change could be unlawful, as a peak taxi body calls for tougher penalties against crooked cabbies.
- Nick McKenzie, Chris Barrett and Brittany Busch
- Exclusive
- Investigations
‘Fraud all over the place’: Taxi giant’s former integrity insider blows whistle on rampant rip-offs
A former federal police officer hired to clean up integrity at the company behind 13cabs and Cabcharge claims it had little genuine interest in tackling the rampant rip-offs enabled by its technology.
- Nick McKenzie and Brittany Busch
Original URL: https://www.smh.com.au/topic/taxis-jau