NewsBite

Investigations

Advertisement
Quaden Bayles feels he was discriminated against trying to travel by taxi.

Pay up or walk: Quaden just wanted a cab but drivers refused to take him

The young actor is one of several Australians with disabilities who have expressed their fury at a system that discriminates against them and won’t listen to their complaints.

  • Brittany Busch

Latest

ASIO boss Mike Burgess discusses China with Nick McKenzie

ASIO chief made secret China trip to meet Xi’s top spy

The revelation of Mike Burgess’ clandestine mid-2023 trip to Beijing casts rare light on the delicate and complex relationship between the two nations’ spy agencies.

  • Nick McKenzie
Inside the Adass Israel Synagogue after the attack.

ASIO warns bikies, organised crime linked to antisemitism, hostile nations

Spy chief Mike Burgess has signalled grave concerns that criminals could be accepting payments to carry out hate crimes or act for hostile nations.

  • Nick McKenzie, Chris Vedelago and Perry Duffin
The company behind 13cabs and Cabcharge is accused by its own staff of ignoring rampant fraud.

Taxi scams are rife – here’s how to avoid them

There are some things everybody can do when catching a taxi to avoid being scammed.

  • Brittany Busch
The industry’s peak body would like to see stricter regulations on drivers.

Australia’s biggest cab company’s rule switch on complaining customers

Leaked emails show the company behind 13cabs was warned its rule change could be unlawful, as a peak taxi body calls for tougher penalties against crooked cabbies.

  • Nick McKenzie, Chris Barrett and Brittany Busch
A2B Ltd operates the 13cabs network in Australia.

‘Fraud all over the place’: Taxi giant’s former integrity insider blows whistle on rampant rip-offs

A former federal police officer hired to clean up integrity at the company behind 13cabs and Cabcharge claims it had little genuine interest in tackling the rampant rip-offs enabled by its technology.

  • Nick McKenzie and Brittany Busch
Advertisement
Premier Jacinta Allan and Police Minister Anthony Carbines.

‘Absolutely vile’: Allan says taxi industry needs to clean up its act

The Victorian premier said “disgusting” behaviour by a taxi driver revealed in an investigation by this masthead should send a message to others in the industry.

  • Rachel Eddie, Brittany Busch and Nick McKenzie
Sandy Guy with her son Liam, who was abused by his taxi driver.

499 crimes: Cab driver caught on CCTV abusing, ripping off passengers with disabilities

The scale of alleged fraud and other criminality in the taxi industry has outraged leading judges as well as consumer and disability advocates.

  • Nick McKenzie, Brittany Busch and Amelia Ballinger
Hundreds of hours of footage showed the driver mistreating his vulnerable disabled customers.
Video icon3:58

Police busted this cab driver for drink-driving, his CCTV revealed much more

Hundreds of hours of footage showed the driver mistreating his vulnerable disabled customers.

It did not take long for a taxi driver to pounce on someone they thought was an elderly, vulnerable traveller.
Video icon1:16

This 10-minute trip cost $325.29: Undercover taxi passenger reveals rort

It did not take long for a taxi driver to pounce on someone they thought was an elderly, vulnerable traveller.

Original URL: https://www.smh.com.au/topic/age-investigations-6gn6