Banking products
Updated
Scams
HSBC knew customers were being scammed but didn’t help even as fraud surged: ASIC
Australia’s corporate regulator alleges the banking giant failed its customers by taking months to investigate scam reports and freezing customers’ accounts and leaving them without access to their own money.
- by Aisha Dow
Latest
Marge’s computer wouldn’t turn on. Then IT support offered ‘help’
There’s a new scam doing the rounds this Christmas, and it’s a tough one to spot.
- by Nicole Pedersen-McKinnon
CBA caves in to pressure over plan to charge $3 for branch withdrawals
Facing a backlash, the bank has paused a move that would have led to about 50,000 extra customers charged for withdrawing cash from branches.
- by Sumeyya Ilanbey, Millie Muroi and Clancy Yeates
Opinion
Financial planners
Is this the missing link for cheap, effective financial advice?
Financial education is dry and overly complex, so why aren’t we investing in self-help financial education that’s engaging, accessible and genuinely useful?
- by Bec Wilson
Exclusive
Scams
Scammers are targeting Australian bank customers. But there’s one key thing you can’t know
Partially censored data suggests fraudsters are finding certain banks much easier targets than others.
- by Aisha Dow
Opinion
Payments
Banks spend billions on tech, so why are outages still a thing?
You are not imagining it: the overall impact of banks’ technology glitches hasn’t really improved, despite their deep pockets.
- by Clancy Yeates
Analysis
Money Makeover
How your old, dormant bank accounts can cost you big
Saving that unused account for a rainy day? You might want to think twice about that.
- by Caterina Hrysomallis
Opinion
Interest rates
Would banks use Reserve Bank rate cuts to claw back a bit extra from savers?
Savers beware: some analysts think that when interest rates fall, banks will try to cut rates on savings accounts by more than the RBA’s reductions.
- by Clancy Yeates
Exclusive
Scams
Up to $50m fine for banks, telcos, social media firms in war on scams
Labor will give its financial watchdog new powers to force companies to compensate customers who lose money and to punish operators who don’t police their sites.
- by David Crowe
Analysis
Big four
Why you’re being charged too much to send money overseas
The big four banks continue to charge more for international transfers than many of their rivals, prompting calls for fresh regulation.
- by John Collett
Original URL: https://www.smh.com.au/topic/banking-products-hvm