Wotif reveals the weirdest cancellation excuses it’s received

WOTIF has revealed the weirdest cancellation excuses it’s heard over the years. From bizarre sickness complaints to unbelievable tales of confusion, they are hilarious.

WHEN it comes to hearing cancellation excuses, travel website Wotif has heard it all.

From bizarre sickness complaints to unbelievable tales of confusion, they reveal the weirdest reasons it’s received over the years from customers needing to cancel travel plans.

Now that Wotif has waived all cancellation and change fees, they look back at some of their funniest stories to date.

“One of the most memorable reasons for cancelling included a customer’s partner cancelling a booking because the customer broke his hip by accidentally doing the splits while playing cricket,” Wotif spokesperson Kirsty La Bruniy said.

The cat had a hip replacement so the customer needed to cancel all travel.

Some other reasons given to Wotif to cancel a trip include:

• A guest didn’t want his car to get dirty driving up the dirt driveway of the property.

• “My cat has had a hip replacement”.

• “I ate some bad calamari”.

• A traveller didn’t realise he needed a passport to travel to New Zealand until he got to the airport.

• A customer said they had a cold and needed to cancel a booking (that was for a booking four months in the future).

One customer couldn’t travel after a dodgy dish of calamari.

• One customer said they didn’t know they had to go to the international airport to fly to another country and ended up missing the flight.

La Bruniy said that while there are lots of good reasons to take a trip, Wotif also understands that from time to time, people need to cancel or change their dates of travel.

“We’ve removed our fees for cancellation and itinerary changes for hotel and package bookings, which now makes it easier and more cost effective to change your travel plans, no matter what the excuse,” Ms La Bruniy said.

And the most common reasons for cancelling or changing a booking?

• Sickness

• Injury

• An event change or cancellation

We thought everyone knew the international terminal was for overseas flights?